I am highly motivated to constantly develop my skills and grow professionally. I am confident in my ability to maximize my potential and contribute to the growth of the organization, while maintaining excellent communication with others to achieve goals on time with excellence. I thrive in marketing and content-driven environments, with hands-on experience in coordinating marketing strategies, creating engaging content, and delivering quality work under pressure. I enjoy collaborating with teammates to drive results and continuously improve processes.…

Maricel R. Dalen

I am highly motivated to constantly develop my skills and grow professionally. I am confident in my ability to maximize my potential and contribute to the growth of the organization, while maintaining excellent communication with others to achieve goals on time with excellence. I thrive in marketing and content-driven environments, with hands-on experience in coordinating marketing strategies, creating engaging content, and delivering quality work under pressure. I enjoy collaborating with teammates to drive results and continuously improve processes.…

Available to hire

I am highly motivated to constantly develop my skills and grow professionally. I am confident in my ability to maximize my potential and contribute to the growth of the organization, while maintaining excellent communication with others to achieve goals on time with excellence.

I thrive in marketing and content-driven environments, with hands-on experience in coordinating marketing strategies, creating engaging content, and delivering quality work under pressure. I enjoy collaborating with teammates to drive results and continuously improve processes.

See more

Language

English
Advanced

Work Experience

Head of Operations & Marketing at Matina South Health Studio
March 1, 2012 - July 31, 2019
Delivered service and support to end-users using automated call and chat software via remote connection. Interacted with customers to provide and process information in response to inquiries, concerns, and requests about products and services. Identified and escalated priority issues per client specifications and redirected problems to the appropriate resource. Created invoices, bills, and sales orders. Prepared chart of accounts and performed bank reconciliations.
Advisor 1 – Technical Support (Intuit QuickBooks Online) at Concentrix CVG Philippines Inc.
November 1, 2021 - December 31, 2022
Provided technical support for Intuit QuickBooks Online, assisting customers with software usage, troubleshooting, and account-related inquiries.
Online English as a Second Language Teacher at Acsoc Ltd.
October 1, 2018 - November 30, 2021
Taught online ESL, prepared lessons, developed educational content including notes and quizzes, and assigned activities to support student learning; managed interpersonal dynamics to create a constructive learning environment.
Online English as a Second Language Teacher at Self-Employed / Freelance
December 1, 2022 - Present
Preparing and delivering lessons to improve students' reading, writing, and conversational skills; developing educational content such as notes and quizzes; assigning activities to consolidate learning; managing interpersonal dynamics to ensure a conducive classroom environment.

Education

Add your educational history here.

Qualifications

Associate's Degree in Hotel and Restaurant Management
January 11, 2030 - February 24, 2026
Certified QuickBooks (Desktop)
January 11, 2030 - February 24, 2026

Industry Experience

Education, Healthcare, Software & Internet, Professional Services, Media & Entertainment