I am a product-driven IT professional with 10+ years in software and systems engineering, focused on end-to-end product ownership, complex integrations, and user-centric solutions. I translate business goals into scalable technical products, lead cross-functional teams, and deliver measurable outcomes, including revenue growth and improved customer satisfaction. I work across telecommunications and software, driving results through thoughtful UI/UX, robust API design, and effective collaboration with stakeholders. I enjoy turning ideas into tangible products and continually seek opportunities to enhance value for users and the business.

Tatyana Pashintseva

I am a product-driven IT professional with 10+ years in software and systems engineering, focused on end-to-end product ownership, complex integrations, and user-centric solutions. I translate business goals into scalable technical products, lead cross-functional teams, and deliver measurable outcomes, including revenue growth and improved customer satisfaction. I work across telecommunications and software, driving results through thoughtful UI/UX, robust API design, and effective collaboration with stakeholders. I enjoy turning ideas into tangible products and continually seek opportunities to enhance value for users and the business.

Available to hire

I am a product-driven IT professional with 10+ years in software and systems engineering, focused on end-to-end product ownership, complex integrations, and user-centric solutions. I translate business goals into scalable technical products, lead cross-functional teams, and deliver measurable outcomes, including revenue growth and improved customer satisfaction.

I work across telecommunications and software, driving results through thoughtful UI/UX, robust API design, and effective collaboration with stakeholders. I enjoy turning ideas into tangible products and continually seek opportunities to enhance value for users and the business.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
See more

Language

English
Advanced
Russian
Fluent
Spanish; Castilian
Intermediate

Work Experience

AI Engineer at Scale AI
September 1, 2024 - Present
Freelance role focusing on evaluation of AI model outputs, structured prompt design, and analysis of failure patterns in SFT/RLHF pipelines. Conducted code reviews and experiments to assess impact on response quality, contributing to improvements in model reliability and usability.
Software Engineer at EPAM
December 1, 2020 - February 1, 2022
Transformed a vendor contract management system across four countries by implementing processes aligned with business and user needs; automated contract workflows; reduced technical debt and improved system reliability. Contributed to UI/UX improvements reducing user-reported issues and delivered updates aligned with agile practices.
Software Engineer, Solution Integration Engineer (Product-Focused) at Kcell
September 1, 2016 - December 1, 2020
Led integration with two major banks, driving fivefold revenue growth and a 40% boost in customer satisfaction across the product lifecycle. Owned end-to-end development from concept to MVP, designed intuitive desktop and mobile interfaces, and optimized API design to enhance client services by 15%.
Lead Billing Engineer at Beeline
June 1, 2014 - September 1, 2015
Ensured seamless high-load billing system operations, increasing user satisfaction by 20%. Improved system uptime by 30% and cut billing-related complaints by 25% through maintenance and upgrades. Mentored 8 engineers on billing systems and processes.
Satellite Systems Engineer at Kazakhtelecom
May 1, 2012 - June 1, 2014
Achieved a 70% improvement in service quality by updating 3,500 remote stations and expanded coverage twofold for over 30,000 subscribers by identifying and resolving critical coverage gaps.

Education

Master's degree at Almaty University of Power Engineering and Telecommunications
January 11, 2030 - January 1, 2013

Qualifications

Add your qualifications or awards here.

Industry Experience

Telecommunications, Software & Internet, Professional Services, Media & Entertainment, Other

Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
See more