I am an organized and motivated individual with strong administrative experience in data management, scheduling, and professional communication. I thrive in fast-paced environments and excel at keeping operations running smoothly. I bring experience in IT support, digital design, and youth work, with a collaborative mindset and a proven ability to manage multiple tasks, communicate clearly, and work effectively with teams and clients.

Zainab Ali

I am an organized and motivated individual with strong administrative experience in data management, scheduling, and professional communication. I thrive in fast-paced environments and excel at keeping operations running smoothly. I bring experience in IT support, digital design, and youth work, with a collaborative mindset and a proven ability to manage multiple tasks, communicate clearly, and work effectively with teams and clients.

Available to hire

I am an organized and motivated individual with strong administrative experience in data management, scheduling, and professional communication. I thrive in fast-paced environments and excel at keeping operations running smoothly.

I bring experience in IT support, digital design, and youth work, with a collaborative mindset and a proven ability to manage multiple tasks, communicate clearly, and work effectively with teams and clients.

See more

Language

English
Fluent

Work Experience

Administrative Assistant at Warwick Gardens Dental Practice
September 1, 2023 - Present
Managed patient appointments and scheduling to ensure smooth daily clinic operations. Handled front-desk reception, inquiries, and client support in a professional health care setting. Maintained accurate patient records and supported dentists and staff with administrative tasks.
Youth Club Volunteer & Administrator at Alhidaya Croydon Youth Club
September 1, 2024 - May 20, 2025
Led activities and group sessions, developed public speaking and leadership skills. Managed registration and attendance records; delivered engaging, values-based activities. Designed promotional materials and coordinated food arrangements with dietary needs in mind.
Freelance Graphic Designer at Self-Employed
May 1, 2025 - August 1, 2025
Managed design projects, delivering tailored solutions with efficient turnaround times. Created impactful digital posters for youth clubs, mosque events, community programmes and small businesses to support promotion and engagement. Designed Canva content including posters, job adverts, event flyers, wedding invitations, personalised gift graphics, and website UI.
Information Technology Support Staff at AMI PLTD
January 1, 2025 - Present
Provided IT and administrative support, including office technology setup and troubleshooting.
Freelance Graphic Designer at Self-employed
September 1, 2024 - May 31, 2025
Managed design projects, delivering tailored solutions; created digital posters for youth clubs, mosque events, community programs and small businesses; designed Canva content including posters, job adverts, event flyers, wedding invitations, personalised gift graphics, and website UI.
Youth Club Administrator and Coordinator at Croydon Mosque
September 1, 2021 - June 30, 2024
Coordinated youth club operations, registration, attendance records, delivered engaging sessions, values-based activities. Designed promotional materials and coordinated food arrangements with dietary needs in mind.
Youth Club Volunteer at Al-Hidaya Croydon
September 1, 2024 - May 31, 2025
Led activities and group sessions, developing public speaking and leadership skills. Supported approximately 50 young people aged 8–15 in indoor settings.
Information Technology Support Staff (Part Time) at AMI PPLTD
January 1, 2025 - Present
Provided IT and administrative support, including office technology setup and troubleshooting. Managed professional emails and organized business data using Microsoft Excel.

Education

A Levels and BTEC (Business, ICT, Health and Social Care) at Norbury High School for Girls
September 1, 2024 - July 1, 2026
GCSE Secondary Education (Grades 6-9) at Al Khair Secondary School
September 1, 2021 - June 1, 2024
A Levels and BTEC (Business, ICT, Health & Social Care) at Norbury High School for Girls
September 1, 2021 - June 30, 2024
GCSE Secondary Education (Grades 6-9) at Alkhair Secondary School
September 1, 2021 - June 30, 2024

Qualifications

Cyber Security
January 11, 2030 - February 25, 2026
Cloud Building Solutions in the Cloud
January 11, 2030 - February 25, 2026
Cyber Security (Fujitsu)
January 11, 2030 - February 26, 2026
Cloud Building Solutions in the Cloud
January 11, 2030 - February 26, 2026
AI Knowledge Reading Ambassador
January 11, 2030 - February 26, 2026
KS3 Literacy Support Certification
January 11, 2030 - February 26, 2026

Industry Experience

Education, Healthcare, Non-Profit Organization, Professional Services, Media & Entertainment, Software & Internet