I am a social media specialist with hands-on experience creating, writing, and publishing content across Instagram, TikTok, LinkedIn, Facebook, and YouTube. I am skilled in copywriting, trend research, and short-form video content, with a strong command of English (CEFR C1). I hold a background in English Literature and Creative Writing and have worked across agency and corporate environments.

Arzoo Watts

I am a social media specialist with hands-on experience creating, writing, and publishing content across Instagram, TikTok, LinkedIn, Facebook, and YouTube. I am skilled in copywriting, trend research, and short-form video content, with a strong command of English (CEFR C1). I hold a background in English Literature and Creative Writing and have worked across agency and corporate environments.

Available to hire

I am a social media specialist with hands-on experience creating, writing, and publishing content across Instagram, TikTok, LinkedIn, Facebook, and YouTube.

I am skilled in copywriting, trend research, and short-form video content, with a strong command of English (CEFR C1). I hold a background in English Literature and Creative Writing and have worked across agency and corporate environments.

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Language

English
Fluent
German
Beginner

Work Experience

Marketing Coordinator at SoftwareOne Deutschland
October 1, 2023 - Present
Curate on-brand content (posts, videos, reels); manage content calendars and scheduling via Buffer; tailor platform-native copy per channel; monitor trends and industry best practices to keep the brand relevant; analyze performance via Google Analytics and provide actionable insights; launched and manage monthly marketing newsletter via Brevo.
Working Student at SAP SE
July 1, 2022 - September 30, 2023
Managed monthly product editorial calendar for SAP Signavio; created demo videos and supporting copy to showcase product features; monitored social community performance and generated reports with insights; curated content for SAP Wiki pages and MURAL promotional materials for partner and customer integrations; prepared competitor summary documents to support product positioning and strategy.
Working Student at Serrala Group GmbH
April 1, 2022 - July 31, 2022
Set up and ran targeted LinkedIn recruiting campaigns, generating 200+ qualified candidate leads; planned and executed 2-3 posts/week, testing different formats and employee-led content; grew LinkedIn followers 8% in 1.5 months and maintained 2–2.5% average engagement, improving CTR on recruiting posts; tracked campaign KPIs and provided insights on audience targeting, creatives, and budget allocation; partnered with HR, Design, and Corporate Communications to align messaging across channels.
Senior Manager at McCann Worldgroup
April 1, 2021 - September 30, 2021
Handled social media accounts for brands including BITS Pilani WILP and Gyan Dairy; developed content ideas and post plans for organic and paid social across Instagram, Facebook, YouTube, and X; worked closely with designers and creative teams to execute social campaigns; introduced YouTube as a new marketing avenue for BITS Pilani, increasing brand visibility; tracked performance and supported reporting across social campaigns using Sprinklr; contributed to an award-winning Campaign India (2021).
Senior Marketing Associate at One97 Communications
December 1, 2018 - March 31, 2021
Scaled social presence through campaign-led content, influencer collaborations, and paid ads to boost brand reach; ran category-focused campaigns for Electronics, Fashion, and Home & Kitchen during festive sales and flash deals; collaborated with growth and media teams to test creatives, audiences, and messaging converting social traffic into new app users; supported retention via CRM-led campaigns, including push notifications and WhatsApp, while optimizing repeat-user messaging based on past campaign performance; aligned campaign priorities with category teams to push high-performing and high-margin categories during sale windows.
Senior Social Media Strategist at Pulp Strategy
April 1, 2017 - December 31, 2018
Researched market trends, consumer behavior, and competitor activity to inform campaign direction; translated client inputs and research insights into clear creative briefs; identified and worked with influencers and creators to tackle anti-plastic education campaigns; coordinated daily across content, design, and paid media teams; monitored engagement and campaign performance, sharing insights through weekly and monthly reports; contributed to award-winning work, including a SAMMIE Silver for Tupperware (2018).
Social Media Executive at Batchbuzz Media
July 1, 2015 - November 30, 2016
Handled social media accounts for brands including PearlPET, Grand Hotel and JK Paper Ltd; wrote platform-specific copy for Facebook, Instagram, and X; created simple visual assets for social media to support ongoing campaigns; tracked brand performance and shared insight-led monthly reports with clients and leadership.

Education

MBA, International Marketing at IU International University of Applied Sciences, Germany
January 1, 2021 - January 1, 2023
MA, Mass Communication and Journalism (Specialization: Advertising & PR) at Guru Gobind Singh Indraprastha University (GGSIPU), India
January 1, 2013 - January 1, 2015
Creative Writing Certification at British Council, New Delhi, India
January 1, 2013 - February 27, 2026
BA, English Literature at University of Delhi, India
January 1, 2009 - January 1, 2012

Qualifications

Creative Writing Certification
January 1, 2013 - February 27, 2026

Industry Experience

Media & Entertainment, Professional Services, Education, Retail, Software & Internet