Hi, I’m Alexandra de Sousa Faustino, an HR Generalist with a strong foundation in Social & Organizational Psychology and a Master’s in Marketing & Multimedia Communication. With more than 15 years of cross-sector experience in people management, training and development, and performance-driven consulting in healthcare and service industries, I bring a principled and adaptable approach to HR. I am known for ethical standards, discretion, resilience and the ability to operate effectively in regulated, multicultural, and high-responsibility environments. I thrive on building trusted relationships with stakeholders, delivering impactful training, and supporting teams through change. I’m open to relocation to German-speaking Switzerland to contribute to HR operations and people development.

Alexandra de Sousa Faustino

Hi, I’m Alexandra de Sousa Faustino, an HR Generalist with a strong foundation in Social & Organizational Psychology and a Master’s in Marketing & Multimedia Communication. With more than 15 years of cross-sector experience in people management, training and development, and performance-driven consulting in healthcare and service industries, I bring a principled and adaptable approach to HR. I am known for ethical standards, discretion, resilience and the ability to operate effectively in regulated, multicultural, and high-responsibility environments. I thrive on building trusted relationships with stakeholders, delivering impactful training, and supporting teams through change. I’m open to relocation to German-speaking Switzerland to contribute to HR operations and people development.

Available to hire

Hi, I’m Alexandra de Sousa Faustino, an HR Generalist with a strong foundation in Social & Organizational Psychology and a Master’s in Marketing & Multimedia Communication. With more than 15 years of cross-sector experience in people management, training and development, and performance-driven consulting in healthcare and service industries, I bring a principled and adaptable approach to HR.

I am known for ethical standards, discretion, resilience and the ability to operate effectively in regulated, multicultural, and high-responsibility environments. I thrive on building trusted relationships with stakeholders, delivering impactful training, and supporting teams through change. I’m open to relocation to German-speaking Switzerland to contribute to HR operations and people development.

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Language

Portuguese
Fluent
English
Fluent
Spanish; Castilian
Fluent

Work Experience

Real Estate Consultant at RE/MAX Leiria
January 1, 2017 - Present
Managed end-to-end client and portfolio management in residential and investment markets. Consistently received high performance recognition and awards for excellence.
Auxiliary Healthcare Technician at Hospital de Santo André
January 1, 2019 - December 31, 2019
Provided direct support to healthcare professionals in various hospital settings, focusing on patient assistance and compliance with safety and hygiene protocols.
Market Research Consultant at Institute of Marketing Research
January 1, 2010 - December 31, 2010
Conducted market audits and qualitative research studies to support strategic decisions and report findings effectively.
Professional Trainer at Various Organizations
January 1, 2005 - December 31, 2011
Delivered over 1,500 hours of training focused on behavioral skills, communication, and customized programs across various sectors.
Real Estate Consultant at RE/MAX Leiria – Portugal
January 1, 2017 - Present
End-to-end client and portfolio management in residential and investment markets. Negotiation, conflict management and trust-based relationship development. National RE/MAX Awards: Estrela (multiple), President’s and Executive Award. Consistent top national performance rankings in a competitive environment.
Auxiliary Healthcare Technician at Hospital de Santo André – Leiria
January 1, 2019 - Present
Direct support to healthcare professionals in hospital clinical settings. Patient assistance, monitoring and compliance with safety and hygiene protocols. Strong focus on ethics, confidentiality, empathy and teamwork.
Market Research Consultant at Institute of Marketing Research – Lisbon
January 1, 2010 - January 1, 2010
Market audits, qualitative and quantitative studies, data analysis and reporting.
Professional Trainer at Independent / Various
January 1, 2005 - January 1, 2011
Over 1,500 hours delivered in behavioral skills, communication, marketing & sales, occupational health & safety, educational and social psychology.

Education

Master's Degree at Instituto Superior Dom Afonso III
January 1, 2009 - January 1, 2011
Bachelor's Degree at Instituto Superior de Línguas e Administração
January 1, 1999 - January 1, 2004
Master’s Degree at Instituto Superior Dom Afonso III
January 1, 2009 - January 1, 2011
Bachelor’s Degree at ISLA Leiria
January 1, 1999 - January 1, 2004
Master’s Degree in Marketing & Multimedia Communication at Instituto Superior Dom Afonso III
January 1, 2009 - December 31, 2011
Bachelor’s Degree in Social & Organizational Psychology at ISLA Leiria
January 1, 1999 - December 31, 2004
Certified Trainer (CAP) at IEFP
January 1, 2004 - February 27, 2026

Qualifications

Certified Trainer (CAP)
January 1, 2004 - February 27, 2026
Certified Trainer (CAP)
January 1, 2004 - February 27, 2026
Certified Trainer (CAP)
January 1, 2004 - February 27, 2026

Industry Experience

Healthcare, Education, Real Estate & Construction, Professional Services