Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

I'm an administrative professional with extensive experience supporting healthcare operations, specializing in optimizing workflows, managing complex scheduling, and maintaining efficient filing and data management systems. I pride myself on clear communication, confidentiality, and a proactive approach to solving problems in fast-paced environments, whether on-site or remotely. In my roles at Livingstone Hospital and Dora Nginza Regional Hospital, I focused on improving patient flow, supporting senior management with detailed reports, and ensuring a positive experience for patients and staff. I am adaptable, detail-oriented, and committed to continuous professional development. I enjoy collaborating with teams and building positive relationships while delivering high-quality administrative support that enables medical professionals to focus on care.…I'm an administrative professional with extensive experience supporting healthcare operations, specializing in optimizing workflows, managing complex scheduling, and maintaining efficient filing and data management systems. I pride myself on clear communication, confidentiality, and a proactive approach to solving problems in fast-paced environments, whether on-site or remotely. In my roles at Livingstone Hospital and Dora Nginza Regional Hospital, I focused on improving patient flow, supporting senior management with detailed reports, and ensuring a positive experience for patients and staff. I am adaptable, detail-oriented, and committed to continuous professional development. I enjoy collaborating with teams and building positive relationships while delivering high-quality administrative support that enables medical professionals to focus on care.

Hobho Nonzolo

Production Manager, Project Manager, Content Creator, +2





I'm an administrative professional with extensive experience supporting healthcare operations, specializing in optimizing workflows, managing complex scheduling, and maintaining efficient filing and data management systems. I pride myself on clear communication, confidentiality, and a proactive approach to solving problems in fast-paced environments, whether on-site or remotely. In my roles at Livingstone Hospital and Dora Nginza Regional Hospital, I focused on improving patient flow, supporting senior management with detailed reports, and ensuring a positive experience for patients and staff. I am adaptable, detail-oriented, and committed to continuous professional development. I enjoy collaborating with teams and building positive relationships while delivering high-quality administrative support that enables medical professionals to focus on care.…I'm an administrative professional with extensive experience supporting healthcare operations, specializing in optimizing workflows, managing complex scheduling, and maintaining efficient filing and data management systems. I pride myself on clear communication, confidentiality, and a proactive approach to solving problems in fast-paced environments, whether on-site or remotely. In my roles at Livingstone Hospital and Dora Nginza Regional Hospital, I focused on improving patient flow, supporting senior management with detailed reports, and ensuring a positive experience for patients and staff. I am adaptable, detail-oriented, and committed to continuous professional development. I enjoy collaborating with teams and building positive relationships while delivering high-quality administrative support that enables medical professionals to focus on care.

Available to hire

I’m an administrative professional with extensive experience supporting healthcare operations, specializing in optimizing workflows, managing complex scheduling, and maintaining efficient filing and data management systems. I pride myself on clear communication, confidentiality, and a proactive approach to solving problems in fast-paced environments, whether on-site or remotely. In my roles at Livingstone Hospital and Dora Nginza Regional Hospital, I focused on improving patient flow, supporting senior management with detailed reports, and ensuring a positive experience for patients and staff.

I am adaptable, detail-oriented, and committed to continuous professional development. I enjoy collaborating with teams and building positive relationships while delivering high-quality administrative support that enables medical professionals to focus on care.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Language

Xhosa

Fluent

English

Fluent

Work Experience

Personal Assistant at Livingstone Hospital

May 1, 2022 - May 1, 2025

Spearheaded the optimization of administrative workflows, significantly reducing processing times and increasing departmental efficiency. Managed complex scheduling and appointment systems, ensuring seamless coordination between surgeons, patients, and support staff. Implemented a robust filing and data management system, resulting in quicker retrieval and improved accuracy of records. Facilitated effective communication by preparing detailed reports, minutes, and correspondence, supporting senior management decision-making. Provided exemplary patient service, promptly responding to inquiries, directing patients to appropriate services, and handling sensitive information with confidentiality. Coordinated department backups and data security protocols, safeguarding critical information. Led initiatives to streamline check-in/check-out procedures, enhancing patient flow and satisfaction.

Client Information / Switchboard Operator at Dora Nginza Regional Hospital

August 1, 2017 - February 1, 2019

Managed high-volume incoming and outgoing communications with professionalism, ensuring clarity and efficiency. Developed and maintained accurate call and message registers, optimizing communication flow and cost control. Delivered exceptional customer service by resolving complaints promptly, fostering a positive environment for patients and visitors. Ensured all communication equipment was operational, reducing downtime and maintaining a professional front desk. Coordinated courier deliveries and handled sensitive correspondence, ensuring timely and secure distribution. Acted as the first point of contact for internal and external stakeholders, demonstrating excellent interpersonal skills and a courteous demeanor.