Hi there! I’m a versatile client services professional with a passion for helping teams and customers thrive. I enjoy training colleagues, solving problems, and learning new technologies to keep up with evolving media and education spaces. In my free time I like to explore digital storytelling, graphic arts, and language learning, blending creativity with practical service delivery to create positive experiences for clients and students alike.

user1530622

Hi there! I’m a versatile client services professional with a passion for helping teams and customers thrive. I enjoy training colleagues, solving problems, and learning new technologies to keep up with evolving media and education spaces. In my free time I like to explore digital storytelling, graphic arts, and language learning, blending creativity with practical service delivery to create positive experiences for clients and students alike.

Available to hire

Hi there! I’m a versatile client services professional with a passion for helping teams and customers thrive. I enjoy training colleagues, solving problems, and learning new technologies to keep up with evolving media and education spaces.

In my free time I like to explore digital storytelling, graphic arts, and language learning, blending creativity with practical service delivery to create positive experiences for clients and students alike.

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Work Experience

Concentrix Client Services Agent
August 1, 2023 - September 1, 2023
Training & support for large media company.
Nordia Collections Agent
August 1, 2022 - December 1, 2022
Support services for media company
Talk Online English Teacher
December 1, 2018 - August 1, 2022
Teaching English language & guidance. Remote with Chinese students.
Cambly English Tutor
September 1, 2017 - December 1, 2018
Online Communication & Tutoring English, to international students.
Security Aviation Security Airport Screening Officer
March 1, 1999 - February 1, 2001
Passenger safety, travel guidelines, inspection of bags & suitcases, X-ray equipment, general public assistance.
RMH Tele service center agent
March 1, 1999 - February 1, 2001
Support, Sales, Customer service, Promotion, Conflict resolution, General client inquiries, Team leader.

Education

Diploma in Digital Communications at NBCC Fredericton
September 1, 2002 - June 1, 2003
Diploma in Fine Arts at Victoria College of Art Graphic Arts
September 1, 1984 - June 1, 1987

Qualifications

Add your qualifications or awards here.