Available to hire
I’m Marcus Carter, a dedicated music producer and versatile professional with a genuine passion for helping others. I thrive on collaborating with artists and teams, listening to concerns, and finding the best possible solutions under pressure.
I bring a strong work ethic from service roles into creative production and am excited to apply my skills in new opportunities. My positive attitude and calm problem-solving approach have earned praise from customers and colleagues alike, and I’m open to relocation for the right opportunity.
Experience Level
Work Experience
Pharmacy Technician at CVS Health
October 1, 2024 - September 30, 2025Temp position
Customer Service Associate at Uber
August 1, 2021 - March 31, 2024Responded to customer inquiries via phone, email, chat, or in person; resolved issues; processed orders; provided information about products and policies; maintained records; upsold/cross-sold; provided technical support; gathered feedback to improve services.
Warehouse Worker at PepsiCo
January 1, 2017 - September 30, 2021Built pallets for delivery trucks; loading and unloading shipments with attention to accuracy; worked from order sheets or systems to fulfill product loads.
Tech Expert at Global Payments
February 1, 2019 - January 31, 2021Responded to customer inquiries via phone, email, chat, or in person; resolved issues; processed orders and returns; provided information; maintained records; upsold; provided technical support; collected feedback to improve services.
Music Producer at SkyNation ENT
January 1, 2011 - PresentMusic producer crafting soundscapes blending hiphop with trap to create records that feel both current and timeless; works closely with talent from concept to final master with a focus on artist development.
Customer Service Associate at eBay
August 1, 2021 - March 1, 2024Respond to inquiries, resolve issues, process orders, manage returns and exchanges, provide product information, maintain records, upsell, and offer technical support as needed.
Tech Expert at NIKE
February 1, 2017 - January 1, 2021Answer inquiries, resolve issues, process orders, provide information, maintain records, upsell, provide technical support, and collect feedback.
Education
Master of Science in Computer Science at Wilbur Wright College
January 1, 2003 - August 1, 2007Bachelor of Science in Computer Science at Some College
January 11, 2030 - March 1, 2026Masters in Computer Science at Wilbur Wright College
January 1, 2003 - August 1, 2007Qualifications
Upper secondary education
January 11, 2030 - March 1, 2026Pharmacy Technician License
August 1, 2025 - September 1, 2026Food Handler Certification
January 11, 2030 - March 1, 2026Driver's License
January 11, 2030 - March 1, 2026ServSafe
January 11, 2030 - March 1, 2026CompTIA A+
January 11, 2030 - March 1, 2026Pharmacy Technician Certification
January 11, 2030 - April 3, 2026Industry Experience
Transportation & Logistics, Manufacturing, Retail, Wholesale & Distribution, Professional Services, Media & Entertainment, Healthcare, Software & Internet
Experience Level
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