I am a versatile writer and photographer with experience across traditional and digital media, creating content for brands and publications. I have published plays, a novel, a comic book, and several screenplays, and I enjoy collaborating with teams to craft engaging stories and visuals. I’m comfortable working independently or in a group, and I thrive in fast-paced environments where deadlines and quality matter. I continually expand my skill set, from copywriting and content creation to data entry and customer engagement. I’m curious, adaptable, and committed to delivering high-quality work that resonates with audiences while maintaining strong attention to detail and professional communication.

Andoni (Don) Santiago

I am a versatile writer and photographer with experience across traditional and digital media, creating content for brands and publications. I have published plays, a novel, a comic book, and several screenplays, and I enjoy collaborating with teams to craft engaging stories and visuals. I’m comfortable working independently or in a group, and I thrive in fast-paced environments where deadlines and quality matter. I continually expand my skill set, from copywriting and content creation to data entry and customer engagement. I’m curious, adaptable, and committed to delivering high-quality work that resonates with audiences while maintaining strong attention to detail and professional communication.

Available to hire

I am a versatile writer and photographer with experience across traditional and digital media, creating content for brands and publications. I have published plays, a novel, a comic book, and several screenplays, and I enjoy collaborating with teams to craft engaging stories and visuals. I’m comfortable working independently or in a group, and I thrive in fast-paced environments where deadlines and quality matter.

I continually expand my skill set, from copywriting and content creation to data entry and customer engagement. I’m curious, adaptable, and committed to delivering high-quality work that resonates with audiences while maintaining strong attention to detail and professional communication.

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Experience Level

Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Fluent

Work Experience

Financial Processing Associate at Randstad/Vanguard
October 1, 2021 - Present
Perform a full range of data entry duties within established production standards and quality levels. Key in data from source documents using alphabetic and numeric input. Rekey and verify data units keyed by others. Maintain privacy and confidentiality in a secure work environment.
Data Entry Clerk at Randstad/JP Morgan Chase
March 1, 2021 - October 1, 2021
Perform full range of keying duties for assigned workload within production standards and quality levels. Input data from source documents and verify units keyed by others. Work in a secure environment with privacy guidelines.
Home Personal Shopper at SAFEWAY
September 1, 2013 - May 1, 2016
Fulfill online orders from aisles using a data computer within a specific time frame. Ensure quality and accuracy. Assist in training of new hires. Greet and assist customers. Perform other duties as required.
Home Personal Shopper at SAFEWAY
November 1, 2020 - April 1, 2021
Fulfill online orders from aisles using a data computer within a specific time frame. Ensure quality and accuracy. Assist in training of new hires. Greet and assist customers. Perform other duties as required.
Freelance Copywriter at WRITE LABEL
January 1, 2020 - October 1, 2020
Freelance Copywriter paid contributor of creative copy for a variety of clients including brands, media companies, agencies, and individuals.
Data Entry Clerk at Department of Commerce, U.S. Census Bureau
November 1, 2019 - October 1, 2020
Performed full range of keying duties within established production standards and quality levels. Verified data units and maintained records of work. Provided time and cost codes information to supervisor.
Customer Digital Representative at Waste Management
May 1, 2016 - November 1, 2019
Communicated with customers via email and live chat within a specified time frame. Collected and documented customer information, negotiated service types and pricing, and acted as the customer advocate to resolve issues. Retained customers considering cancellation by offering alternatives. Maintained high standard of written communication using AP style. Proficient with multiple software systems across several screens.
Writer/Game Designer at YOU GO FAR LTD
January 1, 2015 - January 1, 2017
Contributed to an unnamed and unpublished mobile game app.
Writer/Photographer at Freelance
January 1, 1995 - Present
Published in both traditional and digital media. Published playwright and have written a novel, comic book and several screenplays. Portfolio: https://donsantiago.contently.com/ or https://donmsantiago.journoportfolio.com/

Education

Certificate in Search Engine Optimization at University of California, Davis (Coursera & LinkedIn Learning)
January 11, 2030 - March 1, 2026
Bachelor of Arts at University of Manitoba
January 11, 2030 - March 1, 2026
Travel Agent Certificate at Rio Salado College (in partnership with US Airways)
January 11, 2030 - March 1, 2026
Technical Writing Certificate at Universal Classes Online
January 11, 2030 - March 1, 2026
Copy Ad Writing at Mediabistro
January 11, 2030 - March 1, 2026
Bachelor of Arts at University of Manitoba, Winnipeg, Canada
January 11, 2030 - March 1, 2026
Travel Agent Certificate at Rio Salado College (in partnership with US Airways)
January 11, 2030 - March 1, 2026
Certificate in SEO at University of California, Davis (Coursera) / LinkedIn Learning
January 11, 2030 - March 1, 2026
Technical Writing Certificate at Universal Classes Online
January 11, 2030 - March 1, 2026
Copy Ad Writing at Mediabistro
January 11, 2030 - March 1, 2026

Qualifications

Certificate in SEO
January 11, 2030 - March 1, 2026
Travel Agent Certificate
January 11, 2030 - March 1, 2026
Technical Writing Certificate
January 11, 2030 - March 1, 2026
Copy Ad Writing
January 11, 2030 - March 1, 2026
Certificate in SEO (Coursera/LinkedIn Learning)
January 11, 2030 - March 1, 2026
Travel Agent Certificate
January 11, 2030 - March 1, 2026
Technical Writing Certificate
January 11, 2030 - March 1, 2026
Copy Ad Writing
January 11, 2030 - March 1, 2026

Industry Experience

Media & Entertainment, Professional Services, Retail, Education, Other, Government