Hi, I’m Polina Radchenko. I’m a marketing professional with hands-on experience in digital marketing, content creation, and customer service across retail and remote environments. I enjoy turning customer insights into engaging campaigns and helping brands connect with audiences. I’m fluent in English and Ukrainian, with strong Russian and Spanish language skills, and I’m comfortable collaborating in multicultural teams. I thrive in fast-paced settings and am passionate about delivering accurate, visually engaging content and a seamless customer experience.

Polina Radchenko

Hi, I’m Polina Radchenko. I’m a marketing professional with hands-on experience in digital marketing, content creation, and customer service across retail and remote environments. I enjoy turning customer insights into engaging campaigns and helping brands connect with audiences. I’m fluent in English and Ukrainian, with strong Russian and Spanish language skills, and I’m comfortable collaborating in multicultural teams. I thrive in fast-paced settings and am passionate about delivering accurate, visually engaging content and a seamless customer experience.

Available to hire

Hi, I’m Polina Radchenko. I’m a marketing professional with hands-on experience in digital marketing, content creation, and customer service across retail and remote environments. I enjoy turning customer insights into engaging campaigns and helping brands connect with audiences.

I’m fluent in English and Ukrainian, with strong Russian and Spanish language skills, and I’m comfortable collaborating in multicultural teams. I thrive in fast-paced settings and am passionate about delivering accurate, visually engaging content and a seamless customer experience.

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Language

English
Fluent
Ukrainian
Fluent
Russian
Fluent
Spanish; Castilian
Fluent
French
Fluent

Work Experience

Sales Consultant at H&M
March 1, 2023 - February 28, 2025
Provided exceptional multilingual customer service, listening to needs and offering tailored product recommendations. Handled inquiries, resolved complaints, and ensured a quick, positive shopping experience. Collaborated with team to ensure seamless store operations; trained new employees on customer service best practices; maintained inventory management, merchandising, and checkout processes.
Digital Marketing Assistant & Content Manager at J.A MOIS
September 1, 2020 - February 1, 2022
Took initiative to manage the company’s social media presence, including photography and filming products, writing engaging captions, and curating the Instagram page. Increased brand visibility and customer engagement through consistent and visually appealing content. Developed and executed creative content strategies that highlighted craftsmanship and uniqueness of products; led ongoing updates and maintenance of the website; ensured content accuracy and consistency across the site.

Education

Bachelor of Arts at Alfred Nobel University
January 1, 2020 - January 1, 2024

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Media & Entertainment, Professional Services, Software & Internet, Education