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I'm a detail-oriented administrative and operations specialist with a knack for turning chaos into organized, efficient processes. I thrive in fast-paced professional services environments, balancing client needs with internal workflow improvements. My experience spans client onboarding, proposal coordination, recruitment support, and high-quality documentation. I'm known for clear communication, reliable scheduling, and a proactive approach to continuous improvement.…I'm a detail-oriented administrative and operations specialist with a knack for turning chaos into organized, efficient processes. I thrive in fast-paced professional services environments, balancing client needs with internal workflow improvements. My experience spans client onboarding, proposal coordination, recruitment support, and high-quality documentation. I'm known for clear communication, reliable scheduling, and a proactive approach to continuous improvement.

Ciera Dupuis

Project Manager, Content Producer, Content Creator, +2

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I'm a detail-oriented administrative and operations specialist with a knack for turning chaos into organized, efficient processes. I thrive in fast-paced professional services environments, balancing client needs with internal workflow improvements. My experience spans client onboarding, proposal coordination, recruitment support, and high-quality documentation. I'm known for clear communication, reliable scheduling, and a proactive approach to continuous improvement.…I'm a detail-oriented administrative and operations specialist with a knack for turning chaos into organized, efficient processes. I thrive in fast-paced professional services environments, balancing client needs with internal workflow improvements. My experience spans client onboarding, proposal coordination, recruitment support, and high-quality documentation. I'm known for clear communication, reliable scheduling, and a proactive approach to continuous improvement.

Available to hire

I’m a detail-oriented administrative and operations specialist with a knack for turning chaos into organized, efficient processes. I thrive in fast-paced professional services environments, balancing client needs with internal workflow improvements.

My experience spans client onboarding, proposal coordination, recruitment support, and high-quality documentation. I’m known for clear communication, reliable scheduling, and a proactive approach to continuous improvement.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Administrative & Operations Coordinator at Elephant & Castle

January 1, 2025 - Present

Provide administrative and operational support for a growing HR consulting firm, balancing client coordination with internal process improvement. Duties include serving as first point of contact for client inquiries, supporting onboarding, coordinating records and scheduling, and assisting with billing coordination and follow-up on outstanding client records.

Proposal Coordinator at Randstad Digital

January 1, 2023 - January 1, 2024

Coordinated cross-functional teams to deliver high-quality, compliant proposals under strict deadlines. Managed development and submission of government and corporate RFPs, created proposal schedules, and collaborated with SMEs, technical teams, finance, legal, and management to gather inputs and draft content aligned with evaluation criteria.

Talent Acquisition Advisor at Randstad Sourceright

January 1, 2022 - January 1, 2023

Delivered end-to-end recruitment and onboarding support for diverse client groups. Sourced and screened candidates, coordinated interviews, drafted HR documentation, and served as point of contact for employee inquiries on policies and procedures.

Administrative Assistant at David Sklar and Associates

January 1, 2020 - January 1, 2022

Provided executive-level administrative support in a busy professional services environment, managed intake documentation and record-keeping, and coordinated calendars, scheduling, and travel arrangements.

Customer Service Representative at Intact

January 1, 2015 - January 1, 2018

Handled client inquiries and complaints with professionalism while supporting internal policy compliance, delivered high-level customer service, and contributed to process improvements to enhance service delivery.