I am a hospitality and customer service professional with extensive experience in front desk operations, event coordination, and client relations. I maintain a calm, positive, and professional presence while supporting guests, staff, and daily operations. I bring a strong background in multitasking, communication, problem-solving, and building rapport. I am adaptable, dependable, and committed to delivering consistent, high-quality service in every role.

Brenda M. Swarthout

I am a hospitality and customer service professional with extensive experience in front desk operations, event coordination, and client relations. I maintain a calm, positive, and professional presence while supporting guests, staff, and daily operations. I bring a strong background in multitasking, communication, problem-solving, and building rapport. I am adaptable, dependable, and committed to delivering consistent, high-quality service in every role.

Available to hire

I am a hospitality and customer service professional with extensive experience in front desk operations, event coordination, and client relations. I maintain a calm, positive, and professional presence while supporting guests, staff, and daily operations.

I bring a strong background in multitasking, communication, problem-solving, and building rapport. I am adaptable, dependable, and committed to delivering consistent, high-quality service in every role.

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Experience Level

Expert
Intermediate
Intermediate
Intermediate
Intermediate

Language

English
Fluent

Work Experience

Sales Coordinator at Carlsbad Inn Beach Resort
January 1, 2024 - Present
Sales coordination for resort operations; supported guest services and front desk functions, coordinating events and client relations.
Front Desk at Carlsbad Inn Beach Resort
January 1, 2022 - December 31, 2023
Front desk operations, guest relations, check-in/check-out, and daily guest services.
Breakfast Attendant at Beach Terrace Inn
July 1, 2021 - December 31, 2021
Greeted guests, served breakfast, maintained dining area.
General Manager at Gelato Love
August 1, 2020 - October 31, 2020
Managed daily operations, staff supervision, sales and customer service.
Manager/Catering & Banquets at Vigilucci’s Gourmet Market
January 1, 2017 - February 29, 2020
Managed catering and banquet events, vendor coordination.
Receptionist/Billing at Dr. Barbara Stewart, D.C.
August 1, 2013 - October 31, 2015
Reception, client billing, scheduling.
VP/Owner at Shore Line Grafix, Inc.
January 1, 1994 - December 31, 2016
Overseeing operations, client relations, project management.
Legal Assistant at Law Offices of David B. Holnagel
January 1, 2011 - November 30, 2011
Administrative support, scheduling, document management.

Education

Associate of Arts at Palomar College
January 11, 2030 - March 2, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Travel & Hospitality, Retail, Professional Services