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I am an IT professional with exceptional abilities, goal-focused and policy-driven, with experience in providing comprehensive technical support to day-to-day operations and committed to security objectives, wireless network implementation and various Ethernet topologies. I have delivered technical support across multiple industries, troubleshooting IT environments effectively. I am actively pursuing multiple CompTIA, Microsoft, and Cisco certifications through an accredited, hands-on training program. I offer leadership and management skills with a passion for success that is performance-driven and focused on productivity and dedicated to excellence. I also bring strong project management capabilities, a track record of leading teams and maintaining assets. I have led a cohesive team of eight to achieve management goals, managed equipment valued in excess of $45 million, and maintained meticulous inventory to ensure asset integrity. I hold a Confidential Secret-Security Clearance and am committed to ethical decision-making, clear communication, and continuous improvement.…I am an IT professional with exceptional abilities, goal-focused and policy-driven, with experience in providing comprehensive technical support to day-to-day operations and committed to security objectives, wireless network implementation and various Ethernet topologies. I have delivered technical support across multiple industries, troubleshooting IT environments effectively. I am actively pursuing multiple CompTIA, Microsoft, and Cisco certifications through an accredited, hands-on training program. I offer leadership and management skills with a passion for success that is performance-driven and focused on productivity and dedicated to excellence. I also bring strong project management capabilities, a track record of leading teams and maintaining assets. I have led a cohesive team of eight to achieve management goals, managed equipment valued in excess of $45 million, and maintained meticulous inventory to ensure asset integrity. I hold a Confidential Secret-Security Clearance and am committed to ethical decision-making, clear communication, and continuous improvement.

John Duncan Luckett

Project Manager, Web Developer, Programmer, +1

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I am an IT professional with exceptional abilities, goal-focused and policy-driven, with experience in providing comprehensive technical support to day-to-day operations and committed to security objectives, wireless network implementation and various Ethernet topologies. I have delivered technical support across multiple industries, troubleshooting IT environments effectively. I am actively pursuing multiple CompTIA, Microsoft, and Cisco certifications through an accredited, hands-on training program. I offer leadership and management skills with a passion for success that is performance-driven and focused on productivity and dedicated to excellence. I also bring strong project management capabilities, a track record of leading teams and maintaining assets. I have led a cohesive team of eight to achieve management goals, managed equipment valued in excess of $45 million, and maintained meticulous inventory to ensure asset integrity. I hold a Confidential Secret-Security Clearance and am committed to ethical decision-making, clear communication, and continuous improvement.…I am an IT professional with exceptional abilities, goal-focused and policy-driven, with experience in providing comprehensive technical support to day-to-day operations and committed to security objectives, wireless network implementation and various Ethernet topologies. I have delivered technical support across multiple industries, troubleshooting IT environments effectively. I am actively pursuing multiple CompTIA, Microsoft, and Cisco certifications through an accredited, hands-on training program. I offer leadership and management skills with a passion for success that is performance-driven and focused on productivity and dedicated to excellence. I also bring strong project management capabilities, a track record of leading teams and maintaining assets. I have led a cohesive team of eight to achieve management goals, managed equipment valued in excess of $45 million, and maintained meticulous inventory to ensure asset integrity. I hold a Confidential Secret-Security Clearance and am committed to ethical decision-making, clear communication, and continuous improvement.

Available to hire

I am an IT professional with exceptional abilities, goal-focused and policy-driven, with experience in providing comprehensive technical support to day-to-day operations and committed to security objectives, wireless network implementation and various Ethernet topologies. I have delivered technical support across multiple industries, troubleshooting IT environments effectively. I am actively pursuing multiple CompTIA, Microsoft, and Cisco certifications through an accredited, hands-on training program. I offer leadership and management skills with a passion for success that is performance-driven and focused on productivity and dedicated to excellence.

I also bring strong project management capabilities, a track record of leading teams and maintaining assets. I have led a cohesive team of eight to achieve management goals, managed equipment valued in excess of $45 million, and maintained meticulous inventory to ensure asset integrity. I hold a Confidential Secret-Security Clearance and am committed to ethical decision-making, clear communication, and continuous improvement.

Skills

Microsoft Office

Experience Level

Microsoft Office

Expert

Language

English

Fluent

Work Experience

Cyber security analyst/Incidence response analyst at Top Tech Group

January 1, 2020 - Present

Addressed customer security events on a 24/7 basis, updated standard operating procedures for security operations, monitored dashboards for threat activity, tested software applications on Windows and Linux devices, managed patching and malware updates, performed threat-hunting exercises, and assisted with investigations and root cause analyses. Coordinated staffing for threat response and delivered end-user security awareness training.

Content Creator at The Fulfillment of Our Soul

September 1, 2020 - Present

Filmed bite-sized, audience-appropriate videos, edited footage for consistency and brand alignment, released and promoted public videos, and communicated schedule expectations to subscribers. Managed channel growth and subscriber engagement, including sponsoring and memberships.

Owner at JDL Power Cleaning LLC

July 1, 2014 - Present

Overseer of company operations, quotes and production for current and new clients and suppliers based on standard operating procedures. Maintained accurate customer accounts in the company system, managed financials and budgeting, and ensured operational and training problem resolution. Coordinated manpower, equipment and facility maintenance to improve productivity.

Owner at JDL Pressure Washing LLC

July 1, 2004 - Present

Managed owning, operating and maintaining high-pressure cleaning equipment. Delivered exceptional customer service, performed preventative and general maintenance on machinery, and expanded business through additional client acquisition.

Instructor at Massachusetts Education Authority

August 1, 1994 - August 1, 1996

Taught students information regarding system software, operating systems, and basic computer functionality to support application software usage.

Content Creator at The Fulfillment of Our Soul

September 1, 2020 - Present

YouTube channel activities including filming, editing, publishing, and audience engagement for ongoing content.