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With nearly two years of experience at Freshworks, I specialize in lead generation, client engagement, and enhancing customer and employee experiences across EU and APAC regions. I leverage AI tools and SaaS platforms like HubSpot to streamline processes and drive efficiency. Currently pursuing my MBA, I’m focused on strengthening my expertise in strategy, analytics, and marketing to create greater business impact. I’m passionate about solving problems, driving innovation, and collaborating with teams to achieve growth.…With nearly two years of experience at Freshworks, I specialize in lead generation, client engagement, and enhancing customer and employee experiences across EU and APAC regions. I leverage AI tools and SaaS platforms like HubSpot to streamline processes and drive efficiency. Currently pursuing my MBA, I’m focused on strengthening my expertise in strategy, analytics, and marketing to create greater business impact. I’m passionate about solving problems, driving innovation, and collaborating with teams to achieve growth.

Abel Iniyan Charles

Content Producer, Copywriter, Content Designer, +2

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With nearly two years of experience at Freshworks, I specialize in lead generation, client engagement, and enhancing customer and employee experiences across EU and APAC regions. I leverage AI tools and SaaS platforms like HubSpot to streamline processes and drive efficiency. Currently pursuing my MBA, I’m focused on strengthening my expertise in strategy, analytics, and marketing to create greater business impact. I’m passionate about solving problems, driving innovation, and collaborating with teams to achieve growth.…With nearly two years of experience at Freshworks, I specialize in lead generation, client engagement, and enhancing customer and employee experiences across EU and APAC regions. I leverage AI tools and SaaS platforms like HubSpot to streamline processes and drive efficiency. Currently pursuing my MBA, I’m focused on strengthening my expertise in strategy, analytics, and marketing to create greater business impact. I’m passionate about solving problems, driving innovation, and collaborating with teams to achieve growth.

Available to hire

With nearly two years of experience at Freshworks, I specialize in lead generation, client engagement, and enhancing customer and employee experiences across EU and APAC regions. I leverage AI tools and SaaS platforms like HubSpot to streamline processes and drive efficiency.

Currently pursuing my MBA, I’m focused on strengthening my expertise in strategy, analytics, and marketing to create greater business impact. I’m passionate about solving problems, driving innovation, and collaborating with teams to achieve growth.

Language

English

Fluent

Japanese

Advanced

Spanish; Castilian

Beginner

German

Beginner

Work Experience

Business Development Executive at Freshworks

January 1, 2022 - December 31, 2024

Led outbound prospecting and lead qualification in EU and APAC markets, designing personalized outreach strategies tailored to different industries and buyer personas. Built messaging to resonate with decision-makers, driving higher engagement and conversion rates. Proficient in using tools such as HubSpot, LinkedIn Sales Navigator, ZoomInfo, and Cognism to source and qualify high-quality leads. Gained hands-on exposure to manufacturing workflows in the brewing industry and contributed to data collection to support operational improvements. Studied regulatory considerations governing brewing manufacturing to strengthen attention to detail and compliance knowledge.

Digital Transformation Intern at AB InBev

July 1, 2025 - September 1, 2025

Supported global digital transformation projects to improve operational efficiency and business impact through data and technology. Contributed to process automation, data analysis, and digital product initiatives across multiple functions.