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I’m a proactive educator and administrative professional with experience in teaching English, developing educational programs, and supporting client relations in remote environments. I have identified and addressed communication gaps in a law firm by launching an efficient case management and client contact project while delivering training materials and ongoing support. I thrive in collaborative settings, enjoy designing engaging content, and am eager to continue growing as an instructional designer and content creator.…I’m a proactive educator and administrative professional with experience in teaching English, developing educational programs, and supporting client relations in remote environments. I have identified and addressed communication gaps in a law firm by launching an efficient case management and client contact project while delivering training materials and ongoing support. I thrive in collaborative settings, enjoy designing engaging content, and am eager to continue growing as an instructional designer and content creator.

Karol Paredes

Instructional Designer, Online Trainer, Content Designer, +2

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I’m a proactive educator and administrative professional with experience in teaching English, developing educational programs, and supporting client relations in remote environments. I have identified and addressed communication gaps in a law firm by launching an efficient case management and client contact project while delivering training materials and ongoing support. I thrive in collaborative settings, enjoy designing engaging content, and am eager to continue growing as an instructional designer and content creator.…I’m a proactive educator and administrative professional with experience in teaching English, developing educational programs, and supporting client relations in remote environments. I have identified and addressed communication gaps in a law firm by launching an efficient case management and client contact project while delivering training materials and ongoing support. I thrive in collaborative settings, enjoy designing engaging content, and am eager to continue growing as an instructional designer and content creator.

Available to hire

I’m a proactive educator and administrative professional with experience in teaching English, developing educational programs, and supporting client relations in remote environments. I have identified and addressed communication gaps in a law firm by launching an efficient case management and client contact project while delivering training materials and ongoing support.

I thrive in collaborative settings, enjoy designing engaging content, and am eager to continue growing as an instructional designer and content creator.

Skills

Copywriting

Infographic

Video Advert

Experience Level

Copywriting

Intermediate

Infographic

Intermediate

Video Advert

Intermediate

Language

Spanish; Castilian

Fluent

English

Fluent

Work Experience

Virtual Assistant at Summit Claim Partners

April 1, 2024 - August 31, 2024

Provided virtual administrative support for U.S.-based claim partners in a remote setting; tasks included scheduling coordination, client outreach, and documentation support.

Client Relation Specialist – Billing Clerk at Wipe Record

March 1, 2023 - December 31, 2023

Law firm–remote role. Initiated a communications improvement project to enhance client contact; conducted daily client outreach via calls and emails; supported paralegals/lawyers in scheduling and case updates; contributed to a 15% improvement in customer contact metrics and directed 30% of appointments.

Teacher at Wall Street English

March 1, 2017 - December 31, 2021

English language instructor. Collaborated with staff to develop and enhance educational programs and services, ensuring high-quality learning experiences for students in Quito, Ecuador.

Teacher and Tutor at ISM High School / Middle School / Elementary School

November 1, 2016 - January 31, 2017

Teacher and tutor for Math, Language, Phonics, Science and Geography; tracked student progress and adjusted interventions to ensure measurable academic progress.

Student Assistant and Personal Tutor at Wall Street English

August 1, 2009 - May 31, 2015

Advised, tutored English to students; prepared and delivered practice opportunities to build confidence and proficiency for proficiency tests such as IELTS and Cambridge exams.