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Hi, I’m Ato Cox. I’m Brooklyn-based with a Bachelor’s degree and more than three years of call center and election polling experience. I pride myself on excellent customer service, strong organizational skills, and the ability to articulate information clearly. I’m reliable, hardworking, and always eager to learn new concepts across different fields. I love guitar . As a "veteran" (for just two months)of the Army, I bring discipline, loyalty, and dedication to every role. I’m comfortable singing when playing guitar (my passion ) and presenting myself professionally, with a track record of dependable performance both in team settings and independently.…Hi, I’m Ato Cox. I’m Brooklyn-based with a Bachelor’s degree and more than three years of call center and election polling experience. I pride myself on excellent customer service, strong organizational skills, and the ability to articulate information clearly. I’m reliable, hardworking, and always eager to learn new concepts across different fields. I love guitar . As a "veteran" (for just two months)of the Army, I bring discipline, loyalty, and dedication to every role. I’m comfortable singing when playing guitar (my passion ) and presenting myself professionally, with a track record of dependable performance both in team settings and independently.

Ato Cox

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Hi, I’m Ato Cox. I’m Brooklyn-based with a Bachelor’s degree and more than three years of call center and election polling experience. I pride myself on excellent customer service, strong organizational skills, and the ability to articulate information clearly. I’m reliable, hardworking, and always eager to learn new concepts across different fields. I love guitar . As a "veteran" (for just two months)of the Army, I bring discipline, loyalty, and dedication to every role. I’m comfortable singing when playing guitar (my passion ) and presenting myself professionally, with a track record of dependable performance both in team settings and independently.…Hi, I’m Ato Cox. I’m Brooklyn-based with a Bachelor’s degree and more than three years of call center and election polling experience. I pride myself on excellent customer service, strong organizational skills, and the ability to articulate information clearly. I’m reliable, hardworking, and always eager to learn new concepts across different fields. I love guitar . As a "veteran" (for just two months)of the Army, I bring discipline, loyalty, and dedication to every role. I’m comfortable singing when playing guitar (my passion ) and presenting myself professionally, with a track record of dependable performance both in team settings and independently.

Available to hire

Hi, I’m Ato Cox. I’m Brooklyn-based with a Bachelor’s degree and more than three years of call center and election polling experience. I pride myself on excellent customer service, strong organizational skills, and the ability to articulate information clearly. I’m reliable, hardworking, and always eager to learn new concepts across different fields.
I love guitar .
As a “veteran” (for just two months)of the Army, I bring discipline, loyalty, and dedication to every role. I’m comfortable singing when playing guitar (my passion ) and presenting myself professionally, with a track record of dependable performance both in team settings and independently.

Skills

Microsoft Powerpoint

Microsoft Excel

Microsoft Word

Experience Level

Microsoft Powerpoint

Intermediate

Microsoft Excel

Intermediate

Microsoft Word

Intermediate

Language

English

Fluent

Work Experience

Customer Service Representative (CSR) at King TeleServices

March 1, 2015 - June 1, 2015

Provided customer service as CSR for clients 311 and Fidelity. Contacted Fidelity shareholders to gather information and solicit votes on proposals. Assisted callers with emergencies and completed standard call center duties. Position ended as a temporary assignment.

Call Center at World Business Lenders

September 1, 2014 - October 1, 2014

Conducted outbound calls to businesses to promote small business loans; when interest was indicated, the lead was passed to a broker. Left due to broader company direction decisions.

Delivery Driver at Google Shopping Express

May 1, 2014 - July 1, 2014

Delivered items on foot to businesses and private residences; navigated with Google Maps. Up to five deliveries in a six-hour period. Participated in a pilot project that was later downsized.

Interviewer at Opinion Access Corp.

March 1, 2013 - September 1, 2013

Conducted political and business-to-business surveys; performed automatic cold calling of over 150 callers per day, achieving an average of three completed surveys per hour.

Telesales Agent at Aegis Global

August 1, 2011 - August 1, 2012

Former Licensed Health Insurance Agent. Handled over 100 inbound calls daily and supported changes in UnitedHealthcare policies, including enrollments for Medicare-eligible clients. Addressed customer comments or complaints and referred to managers as needed.