Available to hire
I am a 24-year-old energetic professional who loves learning new things and meeting people from diverse backgrounds. I enjoy exploring different cultures and sharing experiences with others.
I thrive in team settings, am patient, attentive, and people-focused. I have taken on leadership responsibilities with a balance of assertiveness and empathy. My background spans customer service and sales across multiple sectors, with a strong commitment to delivering exceptional care and achieving results.
Experience Level
Expert
Intermediate
Language
English
Fluent
Work Experience
Assistant Teacher at AAESS
September 1, 2017 - May 1, 2018Assisted lead teacher in planning lessons, provided one-on-one help to students, and prepared children for various classes.
Customer Service Agent at Insurance Supermarket
June 1, 2023 - November 1, 2023In charge of sales, assisting customers with account or product inquiries, and training new staff on the systems in place.
Waitress at The Standard Hotel
December 1, 2020 - June 1, 2021Tended to the restaurant sector of the hotel, ensuring customer satisfaction and team cooperation; served hot food quickly and efficiently.
Customer Service Specialist at Proton
August 1, 2021 - April 1, 2022Provided detailed product and service information; addressed and resolved customer issues with empathy; conducted follow-ups and documented interactions using CRM (ZenDesk, Salesforce).
Education
IGCSE at Al Ain English Speaking School, UAE
January 11, 2030 - March 4, 2026AS and A2 at Girl College, Bulawayo, Zimbabwe
January 11, 2030 - March 4, 2026Bachelor in Midwifery at Vincent Pol University, Poland
January 11, 2030 - March 4, 2026First Aid at St Johns, Bulawayo, Zimbabwe
January 11, 2030 - March 4, 2026Certified Nursing Assistant at St Johns, Bulawayo, Zimbabwe
January 11, 2030 - March 4, 2026Qualifications
ICDL course
January 11, 2030 - March 4, 2026TEFL English course
January 11, 2030 - March 4, 2026First Aid Certificate
January 11, 2030 - March 4, 2026Certified Nursing Assistant
January 11, 2030 - March 4, 2026ICDL Certification
January 11, 2030 - March 4, 2026TEFL Certification
January 11, 2030 - March 4, 2026Industry Experience
Education, Healthcare, Financial Services, Non-Profit Organization, Travel & Hospitality, Retail, Professional Services
Experience Level
Expert
Intermediate
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