I am a 24-year-old energetic professional who loves learning new things and meeting people from diverse backgrounds. I enjoy exploring different cultures and sharing experiences with others. I thrive in team settings, am patient, attentive, and people-focused. I have taken on leadership responsibilities with a balance of assertiveness and empathy. My background spans customer service and sales across multiple sectors, with a strong commitment to delivering exceptional care and achieving results.

Winnet Unathi Gwenje

I am a 24-year-old energetic professional who loves learning new things and meeting people from diverse backgrounds. I enjoy exploring different cultures and sharing experiences with others. I thrive in team settings, am patient, attentive, and people-focused. I have taken on leadership responsibilities with a balance of assertiveness and empathy. My background spans customer service and sales across multiple sectors, with a strong commitment to delivering exceptional care and achieving results.

Available to hire

I am a 24-year-old energetic professional who loves learning new things and meeting people from diverse backgrounds. I enjoy exploring different cultures and sharing experiences with others.

I thrive in team settings, am patient, attentive, and people-focused. I have taken on leadership responsibilities with a balance of assertiveness and empathy. My background spans customer service and sales across multiple sectors, with a strong commitment to delivering exceptional care and achieving results.

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Experience Level

Intermediate

Language

English
Fluent

Work Experience

Assistant Teacher at AAESS
September 1, 2017 - May 1, 2018
Assisted lead teacher in planning lessons, provided one-on-one help to students, and prepared children for various classes.
Customer Service Agent at Insurance Supermarket
June 1, 2023 - November 1, 2023
In charge of sales, assisting customers with account or product inquiries, and training new staff on the systems in place.
Waitress at The Standard Hotel
December 1, 2020 - June 1, 2021
Tended to the restaurant sector of the hotel, ensuring customer satisfaction and team cooperation; served hot food quickly and efficiently.
Customer Service Specialist at Proton
August 1, 2021 - April 1, 2022
Provided detailed product and service information; addressed and resolved customer issues with empathy; conducted follow-ups and documented interactions using CRM (ZenDesk, Salesforce).

Education

IGCSE at Al Ain English Speaking School, UAE
January 11, 2030 - March 4, 2026
AS and A2 at Girl College, Bulawayo, Zimbabwe
January 11, 2030 - March 4, 2026
Bachelor in Midwifery at Vincent Pol University, Poland
January 11, 2030 - March 4, 2026
First Aid at St Johns, Bulawayo, Zimbabwe
January 11, 2030 - March 4, 2026
Certified Nursing Assistant at St Johns, Bulawayo, Zimbabwe
January 11, 2030 - March 4, 2026

Qualifications

ICDL course
January 11, 2030 - March 4, 2026
TEFL English course
January 11, 2030 - March 4, 2026
First Aid Certificate
January 11, 2030 - March 4, 2026
Certified Nursing Assistant
January 11, 2030 - March 4, 2026
ICDL Certification
January 11, 2030 - March 4, 2026
TEFL Certification
January 11, 2030 - March 4, 2026

Industry Experience

Education, Healthcare, Financial Services, Non-Profit Organization, Travel & Hospitality, Retail, Professional Services