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Hi, I’m Sergio Garcia—a multilingual communications professional with a rich blend of banking, administrative, warehouse, and digital marketing experience. I thrive on helping people and teams connect through clear communication, and I bring fluency in Spanish, English, and Portuguese to build relationships across diverse markets. With a track record spanning Wells Fargo, Acima, American Signature, and United Way Venezuela, I’ve led customer service initiatives, driven sales support, managed social media, and produced engaging digital content. I’m passionate about storytelling, design, and data-driven marketing, and I’m excited to bring my cross-functional skills to a dynamic team.…Hi, I’m Sergio Garcia—a multilingual communications professional with a rich blend of banking, administrative, warehouse, and digital marketing experience. I thrive on helping people and teams connect through clear communication, and I bring fluency in Spanish, English, and Portuguese to build relationships across diverse markets. With a track record spanning Wells Fargo, Acima, American Signature, and United Way Venezuela, I’ve led customer service initiatives, driven sales support, managed social media, and produced engaging digital content. I’m passionate about storytelling, design, and data-driven marketing, and I’m excited to bring my cross-functional skills to a dynamic team.

Sergio Garcia

Graphic Designer, Photographer, Content Creator, +2

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Hi, I’m Sergio Garcia—a multilingual communications professional with a rich blend of banking, administrative, warehouse, and digital marketing experience. I thrive on helping people and teams connect through clear communication, and I bring fluency in Spanish, English, and Portuguese to build relationships across diverse markets. With a track record spanning Wells Fargo, Acima, American Signature, and United Way Venezuela, I’ve led customer service initiatives, driven sales support, managed social media, and produced engaging digital content. I’m passionate about storytelling, design, and data-driven marketing, and I’m excited to bring my cross-functional skills to a dynamic team.…Hi, I’m Sergio Garcia—a multilingual communications professional with a rich blend of banking, administrative, warehouse, and digital marketing experience. I thrive on helping people and teams connect through clear communication, and I bring fluency in Spanish, English, and Portuguese to build relationships across diverse markets. With a track record spanning Wells Fargo, Acima, American Signature, and United Way Venezuela, I’ve led customer service initiatives, driven sales support, managed social media, and produced engaging digital content. I’m passionate about storytelling, design, and data-driven marketing, and I’m excited to bring my cross-functional skills to a dynamic team.

Available to hire

Hi, I’m Sergio Garcia—a multilingual communications professional with a rich blend of banking, administrative, warehouse, and digital marketing experience. I thrive on helping people and teams connect through clear communication, and I bring fluency in Spanish, English, and Portuguese to build relationships across diverse markets.

With a track record spanning Wells Fargo, Acima, American Signature, and United Way Venezuela, I’ve led customer service initiatives, driven sales support, managed social media, and produced engaging digital content. I’m passionate about storytelling, design, and data-driven marketing, and I’m excited to bring my cross-functional skills to a dynamic team.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Language

Spanish; Castilian

Fluent

English

Advanced

Portuguese

Advanced

Work Experience

Personal Banker at Wells Fargo

June 1, 2024 - Present

Opened more than 40 bank accounts per week for new and existing customers; built relationships with consumers and business owners; provided information about Wells Fargo products and services to help customers meet their financial goals; contributed to a 20% increase in Hispanic customers and a 3% increase in Lusophone customers.

Administrative Assistant at Acima

January 1, 2024 - June 1, 2024

Delivered customer service in Spanish, English, and Portuguese; built relationships with clients; exceeded more than ten furniture financing deals per week; increased furniture financing sales by 10%; conducted telemarketing to over 200 customers weekly.

Warehouse Lead at American Signature

November 1, 2022 - December 1, 2023

Provided customer service in English, Spanish, and Portuguese; supported and improved the sales processes, increasing sales by 25%; ensured merchandise availability in-store and at the customer’s home; trained and developed new employees.

Warehouse General at ETS Desing

May 1, 2021 - October 1, 2022

Improved by 20% the sales process of merchandise in the United States, Puerto Rico, and Canada; managed customer service concerns in English and Spanish between businesses in the United States, Canada, and Puerto Rico; offered bilingual support to customers via phone, email, and face-to-face; ensured all required merchandise arrived at the warehouse and the customer’s home.

Digital Content at Santa Ines Health Care Center (CSSI)

January 1, 2019 - November 1, 2020

Managing social accounts and increasing 35% of the followers on Instagram, Facebook, and X; design weekly posts on social media accounts using Photoshop and Canva; increasing by 10% the company donators through email campaigns, social media, phone calls, and person-to-person; marketing research via social media by analyzing feedback from more than 300 people interested in hiring the health care center services.

Social Media Coordinator at United Way Venezuela

August 1, 2017 - December 1, 2018

Measure the impact and effectiveness of United Way Venezuela’s communication on its website and via social media platforms by analyzing more than 1000 clicks and visits; supervise the remodeling and implementation of United Way Venezuela’s website; write weekly more than 7 articles on the website, Facebook, X, and Instagram; create surveys and gather feedback from foundation donors about United Way’s events via Google Forms, analyzing more than 900 answers provided by the donors.

Volunteer at CarePointe Church

December 1, 2023 - Present

Interact and build relationships with low income-communities to provide them with clothing, household items, food, and toys.

Human Resources Assistant at AIESEC

March 1, 2015 - August 1, 2016

Recruitment and interview of more than 100 students from Catholic University Andres Bello (UCAB) interested in participating in international internships; customer service, by providing all the information related to packages, and cost, also answering questions or concerns.