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I'm a Digital Marketing graduate with a strong foundation in HR and hospitality. I hold a Master’s degree in Digital Marketing and a BBA in Hospitality Management. I have experience leading HR teams, coordinating people and processes, and delivering excellent customer service. I'm passionate about strategic planning, digital tools, and creating collaborative environments that drive results. I'm excited to build digital marketing strategies for small businesses and online service providers that improve brand presence and performance.…I'm a Digital Marketing graduate with a strong foundation in HR and hospitality. I hold a Master’s degree in Digital Marketing and a BBA in Hospitality Management. I have experience leading HR teams, coordinating people and processes, and delivering excellent customer service. I'm passionate about strategic planning, digital tools, and creating collaborative environments that drive results. I'm excited to build digital marketing strategies for small businesses and online service providers that improve brand presence and performance.

Melissa Castro

Social Media Manager, Content Creator, Brand Strategist, +2

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I'm a Digital Marketing graduate with a strong foundation in HR and hospitality. I hold a Master’s degree in Digital Marketing and a BBA in Hospitality Management. I have experience leading HR teams, coordinating people and processes, and delivering excellent customer service. I'm passionate about strategic planning, digital tools, and creating collaborative environments that drive results. I'm excited to build digital marketing strategies for small businesses and online service providers that improve brand presence and performance.…I'm a Digital Marketing graduate with a strong foundation in HR and hospitality. I hold a Master’s degree in Digital Marketing and a BBA in Hospitality Management. I have experience leading HR teams, coordinating people and processes, and delivering excellent customer service. I'm passionate about strategic planning, digital tools, and creating collaborative environments that drive results. I'm excited to build digital marketing strategies for small businesses and online service providers that improve brand presence and performance.

Available to hire

I’m a Digital Marketing graduate with a strong foundation in HR and hospitality. I hold a Master’s degree in Digital Marketing and a BBA in Hospitality Management. I have experience leading HR teams, coordinating people and processes, and delivering excellent customer service.

I’m passionate about strategic planning, digital tools, and creating collaborative environments that drive results. I’m excited to build digital marketing strategies for small businesses and online service providers that improve brand presence and performance.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

Spanish; Castilian

Advanced

English

Advanced

Italian

Advanced

Work Experience

HR Operations Team Leader

April 1, 2021 - January 1, 2023

Led a multi-lingual HR team, ensuring high-quality customer service and query resolution; drove continuous improvements through trainings, and supported PO administration and KPI reporting.

On-boarding & Off-boarding Specialist (Americas market)

February 1, 2023 - January 1, 2024

In charge of onboarding, internal and external movement, and off-boarding processes to provide excellent employee experience and simple, trusted services for line managers and the HR department for the Americas market.

Digital Marketing Intern at X-Speed United

April 1, 2020 - Present

Supported remote digital marketing efforts; video editing, website management (WordPress), email marketing design, and sponsorship presentations; gained hands-on experience in sports marketing and content creation.

Freelance Digital Marketing Consultant

January 1, 2020 - Present

Developed and delivered digital marketing strategies for small businesses and online service providers; provided ongoing consulting in social media, brand, content planning, and digital presence optimization; supported by data-driven recommendations aligned with business goals.