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I am a graduate from Arizona State University with Summa Cum Laude in 2024, holding a Bachelor of Science in Technical Communication (User Experience). I have three years of experience working on diverse projects—from conducting user research and brand development to content creation, website design, and comprehensive editing. I am driven by creativity, innovation, and seamless design. My strengths span both hard and soft skills, and I’m looking for a role where I can contribute, collaborate, and grow as a professional.…I am a graduate from Arizona State University with Summa Cum Laude in 2024, holding a Bachelor of Science in Technical Communication (User Experience). I have three years of experience working on diverse projects—from conducting user research and brand development to content creation, website design, and comprehensive editing. I am driven by creativity, innovation, and seamless design. My strengths span both hard and soft skills, and I’m looking for a role where I can contribute, collaborate, and grow as a professional.

Micaela Tostado

Brand Designer, Brand Strategist, Web Designer, +4

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I am a graduate from Arizona State University with Summa Cum Laude in 2024, holding a Bachelor of Science in Technical Communication (User Experience). I have three years of experience working on diverse projects—from conducting user research and brand development to content creation, website design, and comprehensive editing. I am driven by creativity, innovation, and seamless design. My strengths span both hard and soft skills, and I’m looking for a role where I can contribute, collaborate, and grow as a professional.…I am a graduate from Arizona State University with Summa Cum Laude in 2024, holding a Bachelor of Science in Technical Communication (User Experience). I have three years of experience working on diverse projects—from conducting user research and brand development to content creation, website design, and comprehensive editing. I am driven by creativity, innovation, and seamless design. My strengths span both hard and soft skills, and I’m looking for a role where I can contribute, collaborate, and grow as a professional.

Available to hire

I am a graduate from Arizona State University with Summa Cum Laude in 2024, holding a Bachelor of Science in Technical Communication (User Experience). I have three years of experience working on diverse projects—from conducting user research and brand development to content creation, website design, and comprehensive editing.

I am driven by creativity, innovation, and seamless design. My strengths span both hard and soft skills, and I’m looking for a role where I can contribute, collaborate, and grow as a professional.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Language

English

Fluent

Spanish; Castilian

Fluent

Work Experience

Senior Community Health Worker II, Emergency Department at Torrance Hospital

June 1, 2020 - Present

Hired to engage the homeless or at‑risk patients in the Emergency Department, educate them on housing options and community services, and assist with discharge planning. Coordinated with medical staff to connect residents to primary care, mental health, substance use services, and supportive resources; facilitated housing placement and linkages to social services.

Recuperative Care Case Manager at Los Angeles County (Contractor) / Recuperative Care Program

July 1, 2018 - May 1, 2020

Oversee care and needs of residents in recuperative care; perform initial bio-psychosocial assessments; develop intervention plans for ongoing case management; coordinate with clinicians and medical teams to support individualized action plans; connect residents to primary care, mental health, substance programs, housing resources, and public benefits; assist with outreach and housing placements.

CHUD-VASH Case Manager at PATH (People Assisting the Homeless) / VA-VASH

December 1, 2012 - March 1, 2018

Case management for CHUD-VASH program; supported homeless individuals, including veterans, with housing placement, benefits navigation, and access to community services.

Digital Communications Specialist at CUUPS Open Heart Grove Pagan

January 1, 2021 - Present

Freelance project focused on market research and branding cues; evaluated logos, color schemes, and tone of voice to build trust and loyalty with users; supported social media initiatives and branding efforts.

Web Site Development & Design at Sol Poppy Healing LLC

January 1, 2025 - Present

Freelance project to enhance e‑commerce shopping experience with user‑friendly aesthetics; created product categories, improved layout and flow, selected imagery aligned with brand, and added quick view features to streamline checkout.

Recuperative Care Case Manager / County of Los Angeles Contractor at Martin Luther King Jr. Community Hospital

July 1, 2018 - May 31, 2020

Performed initial biopsychosocial assessments to develop ongoing case management services; used housing first and harm reduction models to move chronically homeless individuals into permanent housing; provided ongoing case management services, resources, and referrals; coordinated with medical teams toward housing goals.

HUD-VASH Case Manager at PATH (Oh Comadre Candles LLC)

December 1, 2012 - March 1, 2018

Assisted PATH clients through HUD-VASH; supported housing and housing readiness; connected clients to VA benefits, Social Security/SSDI, CalFresh, job applications, renters' applications, SSI/SSDI and Medi-Cal; navigated Section 8/ HUD-VASH processes and connected to supportive services.

Case Manager at Bringing Families Home (PATH)

December 1, 2012 - March 1, 2018

Performed biopsychosocial assessments, provided ongoing case management services, linked clients to housing resources, and coordinated with service providers. Guided clients through housing programs and connected to community services.

Case Manager at Bringing Families Home (BFH)

March 1, 2018 - July 1, 2018

Supported BFH housing program participants, helped with housing readiness and referrals, and connected clients to community resources to achieve housing goals.

Web Site Developer & Designer at Sol Popy Healing LLC

January 1, 2025 - Present

Hired to enhance the shopping experience for customers through easy-to-use, aesthetically seamless design. Created product categories to improve layout, used visually appealing product photography aligned with brand identity, and added features like quick view to streamline checkout.

Web Site Developer & Designer at Coven of the Dark Moon

January 1, 2025 - Present

Wrote site content and redesigned the website for improved functionality; modernized look, font, colors, and imagery; improved navigation and user experience; designed interface, content, and structure; established a brand voice consistent with branding; created monthly newsletter, blog, and managed social media accounts.

Brand Designer at VIP Tax Solutions Inc.

January 1, 2025 - Present

Implemented brand consistency for the 'Big Beautiful Bill' changes; prepared visuals and typography for the 2024 tax changes; updated color palette and typography for uniform visual identity; included company logo and slogan on each page for brand recognition; produced brand guidelines.