I am Ibtissam, a passionate data enthusiast with a strong background in Business Intelligence. I enjoy transforming data into actionable insights and strive to promote data-driven decision-making in organizations. My educational journey has equipped me with advanced skills in Big Data and Machine Learning, enhancing my ability to understand and solve complex data challenges. I thrive in collaborative environments and believe in continuous improvement. Let's empower businesses together through data!

Ibtissam Bouasria

I am Ibtissam, a passionate data enthusiast with a strong background in Business Intelligence. I enjoy transforming data into actionable insights and strive to promote data-driven decision-making in organizations. My educational journey has equipped me with advanced skills in Big Data and Machine Learning, enhancing my ability to understand and solve complex data challenges. I thrive in collaborative environments and believe in continuous improvement. Let's empower businesses together through data!

Available to hire

I am Ibtissam, a passionate data enthusiast with a strong background in Business Intelligence. I enjoy transforming data into actionable insights and strive to promote data-driven decision-making in organizations. My educational journey has equipped me with advanced skills in Big Data and Machine Learning, enhancing my ability to understand and solve complex data challenges. I thrive in collaborative environments and believe in continuous improvement. Let’s empower businesses together through data!

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Language

French
Fluent
English
Fluent

Work Experience

BI Associate at Concentrix
January 1, 2024 - April 30, 2025
Implemented data governance policies and designed data architecture and models supporting BI deliverables. Led and supervised teams to ensure quality and consistency of BI outputs. Worked with account management to deliver specific analyses and meet client needs.
Sr. Technical Representative – MIS & Data Analytics at Webhelp
January 1, 2020 - December 31, 2023
Designed and automated reports tailored to operational performance needs. Conducted data and business analysis to deliver actionable insights, providing expertise in data analysis and decision-making reporting.
Data Reporting & Analysis at Webhelp
January 1, 2018 - December 31, 2020
Developed automated reports based on raw production data, supporting users in report usage and conducting analysis of performance indicators.
Workflow Coordinator at Webhelp
January 1, 2014 - December 31, 2018
Managed daily data flows and oversaw technical tools. Acted as a communication bridge with clients for project reporting and responsiveness.
Customer Service Representative at Webhelp
January 1, 2010 - December 31, 2014
Conducted sales outreach and managed customer interactions while focusing on satisfaction and tailored solutions.

Education

Master’s in Big Data & Machine Learning at ITAB ACADEMY
January 1, 2022 - December 31, 2023
Engineering Degree in Networks & Telecommunications at EMSI
September 1, 2008 - July 31, 2012

Qualifications

Add your qualifications or awards here.

Industry Experience

Professional Services, Software & Internet

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