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I am a detail-oriented and analytical professional with experience in real-time monitoring, data reporting, and financial crime analysis. Currently pursuing an MBA in Business Analytics at the University of East London, I enjoy turning complex data into actionable insights to optimize operations and support data-driven decision making.…

Tanishq Yadav

Data Analyst, Data Scientist, Marketing Analyst, +2

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I am a detail-oriented and analytical professional with experience in real-time monitoring, data reporting, and financial crime analysis. Currently pursuing an MBA in Business Analytics at the University of East London, I enjoy turning complex data into actionable insights to optimize operations and support data-driven decision making.…

Available to hire

I am a detail-oriented and analytical professional with experience in real-time monitoring, data reporting, and financial crime analysis.

Currently pursuing an MBA in Business Analytics at the University of East London, I enjoy turning complex data into actionable insights to optimize operations and support data-driven decision making.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Work Experience

Real-Time Analyst (WFM) at TASKUS

January 1, 2022 - December 1, 2025

Analyzed real-time operational data (agent activity, call volumes, KPIs) to identify performance trends and improve workforce efficiency. Generated and interpreted reports to support data-driven decisions for staffing and resource allocation. Used WFM and ACD tools to monitor queues and optimize service delivery based on live data. Collaborated with IT and management teams to implement actionable insights.

Financial Crime Analyst at TASKUS (REVOLUT/COINBASE PROJECT)

January 1, 2021 - December 1, 2021

Investigated financial data to detect anomalies and flag suspicious activity using internal analytics tools. Aggregated and analyzed large datasets from multiple sources to support fraud detection cases. Created detailed analytical reports for compliance and regulatory use (e.g., SARs). Interpreted AML/KYC data trends to enhance risk assessments. Communicated complex data findings clearly to non-technical stakeholders.

Customer Service Representative at Teleperformance

January 1, 2019 - December 1, 2020

Collected and analyzed customer feedback data to identify service pain points and trends. Maintained detailed logs of customer issues, supporting qualitative analysis for process improvement. Presented insights to team leads, resulting in reduced complaint resolution times. Leveraged CRM data to support operational reporting and performance tracking.