Built the core architecture of the application, including SQL Server data model, mostly Node.js backend and frontend in TypeScript. Managed hosting on Azure, leveraged Azure ML environment for forecasting, created API endpoints for integration with ordering systems, designed user onboarding flows, implemented authentication/authorization with RBAC, and created CI/CD pipelines with GitHub Actions. Reduced per-store forecast processing time from ~4 minutes to ~27 seconds on average.

React Developer at Pandectes

August 1, 2024 - October 1, 2024

Added new features for the Shopify App (Plugin) using React, TypeScript, JavaScript, GraphQL, and Shopify Liquid. Designed and built a feature for a Privacy Center for merchants’ accounts and improved integration with external apps. Worked with MongoDB and MySQL; collaborated via Git/GitHub; contributed to Tech Stack updates using Remix React Framework.

Technical Support Agent at Pandectes

March 1, 2024 - August 1, 2024

Shopify app technical support focusing on GDPR compliance worldwide. Tasks included helping Shopify stores become compliant with privacy laws (GDPR, CCPA, etc.), gathering 150+ five-star reviews, time and ticket management, writing technical articles and maintaining the help desk; produced 80+ tutorial videos on YouTube; set up Google Tag Manager and Google Analytics events; developed a Google Chrome extension for automated compliance checks; assisted with cookie banner setups for recognizable brands.

Technical Support Agent at Pandectes

October 1, 2024 - April 1, 2025

Shopify App support with GDPR and privacy compliance responsibilities; continued to improve support efficiency across multiple tickets and chats; contributed to documentation and tutorials.