Alexis Zagkrempa

Shopify App support with GDPR and privacy compliance responsibilities; continued to improve support efficiency across multiple tickets and chats; contributed to documentation and tutorials.

Added new features for the Shopify App (Plugin) using React, TypeScript, JavaScript, GraphQL, and Shopify Liquid. Designed and built a feature for a Privacy Center for merchants’ accounts and improved integration with external apps. Worked with MongoDB and MySQL; collaborated via Git/GitHub; contributed to Tech Stack updates using Remix React Framework.

Built the core architecture of the application, including SQL Server data model, mostly Node.js backend and frontend in TypeScript. Managed hosting on Azure, leveraged Azure ML environment for forecasting, created API endpoints for integration with ordering systems, designed user onboarding flows, implemented authentication/authorization with RBAC, and created CI/CD pipelines with GitHub Actions. Reduced per-store forecast processing time from ~4 minutes to ~27 seconds on average.