Experience Level
Language
Arabic
Fluent
English
Intermediate
French
Intermediate
Work Experience
Administrative Officer at Discover Tunisia Tours
June 1, 2022 - August 1, 2022Provided customer support by managing flight, hotel, and tour reservations; ensured client follow-up and after-sales service; handled administrative files and supported internal coordination across teams
Senior Management Technician at Tramajo Company
June 1, 2023 - September 1, 2023Coordinated operational activities across teams; Monitored and analyzed performance indicators (KPIs); Provided support for administrative and organizational management
Internship Management at STB Bank
June 1, 2022 - August 1, 2022Handled banking operations (transfers, deposits) ensuring 100% accuracy; Supported credit request analysis and evaluation; Participated in internal audits and compliance follow-up; Reduced operational risks by performing rigorous data controls
Education
Master’s in Business Analytics at Esprit School of Business
January 1, 2024 - January 1, 2026Bachelor’s Degree in Management at Esprit School of Business
January 1, 2021 - January 1, 2023Double Degree in Sales & Negotiation at Asencia Business School
May 1, 2023 - September 1, 2025Qualifications
Rosetta Stone – English Certification
January 11, 2030 - March 5, 2026Sphinx – Data Analysis
January 11, 2030 - March 5, 2026Industry Experience
Financial Services, Travel & Hospitality, Professional Services
Experience Level
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