Muhammad Mubashir

Language

English
Fluent
Urdu
Fluent

Work Experience

Accounts Manager at Roche (TD CX)
March 1, 2025 - Present
Leading revenue growth and client relationships by delivering exceptional customer experiences aligned with the company's vision.
Customer Service & Sales Specialist at Samsung (TD CX)
January 1, 2025 - March 1, 2025
Managed customer service and sales operations for Samsung's TD CX team in Kuala Lumpur, resolving inquiries and driving customer satisfaction and revenue.
Accounts Manager at StarHub (TD CX)
June 1, 2024 - December 1, 2024
Account management for StarHub TD CX clients in Kuala Lumpur; maintained relationships and ensured service delivery.
Sales Specialist at Outfitters Fashion
December 1, 2023 - March 1, 2024
Sales specialist in Pakistan; engaged with customers, achieved sales targets and provided fashion advice.
Sales & Customer Service Specialist at 02 Telecommunications Services
August 1, 2022 - September 1, 2023
Sales & Customer Service Specialist in the UK; handled customer inquiries and sales support.
Sales Associate at Manoor General Trading
April 1, 2016 - August 1, 2020
Sales Associate in Dubai/UAE; supported sales operations.
Customer Support Representative at Vox Cinemas, Abu Dhabi
July 1, 2011 - January 1, 2012
Customer support representative for Vox Cinemas in Abu Dhabi; assisted customers and supported cinema operations.
Sales Specialist at 02 Telecommunications Services
August 1, 2022 - September 1, 2023
Handled sales and customer service operations for telecom services in the UK, achieving sales targets and maintaining customer relations.
Sales & Customer Service Specialist at Get Licensed
April 1, 2016 - August 1, 2020
Delivered sales and customer service support for licensing services, driving client satisfaction and process efficiency.
Data Entry Specialist at UK
November 1, 2014 - September 1, 2015
Data entry tasks across UK offices, ensuring accuracy and timely processing of information.
Sales Associate Manager at General Trading
February 1, 2012 - August 1, 2014
Sales associate management in a Dubai trading environment, coordinating sales activities and customer engagement.
Customer Support Representative at Vox Cinemas
July 1, 2011 - January 1, 2012
Customer support for Vox Cinemas in Abu Dhabi, addressing inquiries and resolving issues.

Education

Bachelor of Sociology at Manipal Academy of Higher Education, Dubai
January 1, 2011 - January 1, 2014
Higher Secondary Education at Indian High School Dubai
January 1, 2009 - January 1, 2011
Bachelor of Sociology at Manipal Academy of Higher Education
January 1, 2011 - January 1, 2014
Higher Secondary Education at Indian High School Dubai
January 1, 2009 - January 1, 2011

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Telecommunications, Professional Services, Media & Entertainment, Software & Internet