Available to hire
I am a Strategic Systems Engineer with 10+ years of experience designing reliable, scalable digital architectures. I focus on bridging complex backend engineering with business process automation to accelerate operations and improve decision-making.
I build observable, error-resilient integrations and AI-driven workflows (OpenAI/Azure AI) that align technology with multi-market business needs, delivering faster delivery and measurable impact.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Advanced
German
Beginner
Italian
Advanced
Albanian
Fluent
Work Experience
Independent Consultant / Automation Architect at Independent Consultant / Self-employed
September 1, 2024 - PresentProcess Discovery: Partnered with small businesses to identify manual bottlenecks and design automated digital presence and SEO workflows. AI Implementation: Developed custom AI voice agents (Retell AI) for lead qualification and automated discovery call booking, managing end-to-end API orchestration. Business Alignment: Applied market analysis to evaluate conversion behavior and channel effectiveness through automated data monitoring.
Senior Backend / Systems Engineer at Berlin Brands Group
March 1, 2023 - September 1, 2023Reliability & Monitoring: Diagnosed and resolved systemic performance issues in high-load platforms, implementing architectural improvements for long-term stability. Infrastructure Strategy: Contributed to internal platform strategy regarding observability, cloud usage (AWS/Azure), and distributed systems. Operational Excellence: Identified process gaps and proposed structural improvements to increase cross-functional team efficiency.
Backend Engineer at Rydoo (Belgium) – SaaS / Booking
April 1, 2020 - January 31, 2023Workflow Orchestration: Actively contributed to the transition from monolithic architecture to distributed services to support rapid product growth. CI/CD & Automation: Improved delivery reliability and release cadence through hands-on optimization of deployment safety and automated quality processes. Domain Expertise: Gained deep experience in expense and booking platform logic, ensuring data integrity across complex financial integrations.
Software Engineer at ikubINFO Ltd. / Redburn (London)
February 1, 2016 - March 1, 2020Workflow Automation: Modernized internal platforms supporting compliance and trading operations by automating workflows and reducing operational friction. Legacy Integration: Designed data migration and system integration strategies for large-scale government systems with high regulatory constraints.
Education
MSc in Informatics at University of Tirana
January 11, 2030 - January 1, 2014BSc in Computer Engineering at Polytechnic University of Tirana
January 11, 2030 - January 1, 2011Qualifications
AI-102 Designing and Implementing Microsoft Azure AI Solutions
January 11, 2030 - January 1, 2023Industry Experience
Software & Internet, Professional Services, Computers & Electronics
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
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