I am a Strategic Systems Engineer with 10+ years of experience designing reliable, scalable digital architectures. I focus on bridging complex backend engineering with business process automation to accelerate operations and improve decision-making. I build observable, error-resilient integrations and AI-driven workflows (OpenAI/Azure AI) that align technology with multi-market business needs, delivering faster delivery and measurable impact.

Dhurata Alickaj

I am a Strategic Systems Engineer with 10+ years of experience designing reliable, scalable digital architectures. I focus on bridging complex backend engineering with business process automation to accelerate operations and improve decision-making. I build observable, error-resilient integrations and AI-driven workflows (OpenAI/Azure AI) that align technology with multi-market business needs, delivering faster delivery and measurable impact.

Available to hire

I am a Strategic Systems Engineer with 10+ years of experience designing reliable, scalable digital architectures. I focus on bridging complex backend engineering with business process automation to accelerate operations and improve decision-making.

I build observable, error-resilient integrations and AI-driven workflows (OpenAI/Azure AI) that align technology with multi-market business needs, delivering faster delivery and measurable impact.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Advanced
German
Beginner
Italian
Advanced
Albanian
Fluent

Work Experience

Independent Consultant / Automation Architect at Independent Consultant / Self-employed
September 1, 2024 - Present
Process Discovery: Partnered with small businesses to identify manual bottlenecks and design automated digital presence and SEO workflows. AI Implementation: Developed custom AI voice agents (Retell AI) for lead qualification and automated discovery call booking, managing end-to-end API orchestration. Business Alignment: Applied market analysis to evaluate conversion behavior and channel effectiveness through automated data monitoring.
Senior Backend / Systems Engineer at Berlin Brands Group
March 1, 2023 - September 1, 2023
Reliability & Monitoring: Diagnosed and resolved systemic performance issues in high-load platforms, implementing architectural improvements for long-term stability. Infrastructure Strategy: Contributed to internal platform strategy regarding observability, cloud usage (AWS/Azure), and distributed systems. Operational Excellence: Identified process gaps and proposed structural improvements to increase cross-functional team efficiency.
Backend Engineer at Rydoo (Belgium) – SaaS / Booking
April 1, 2020 - January 31, 2023
Workflow Orchestration: Actively contributed to the transition from monolithic architecture to distributed services to support rapid product growth. CI/CD & Automation: Improved delivery reliability and release cadence through hands-on optimization of deployment safety and automated quality processes. Domain Expertise: Gained deep experience in expense and booking platform logic, ensuring data integrity across complex financial integrations.
Software Engineer at ikubINFO Ltd. / Redburn (London)
February 1, 2016 - March 1, 2020
Workflow Automation: Modernized internal platforms supporting compliance and trading operations by automating workflows and reducing operational friction. Legacy Integration: Designed data migration and system integration strategies for large-scale government systems with high regulatory constraints.

Education

MSc in Informatics at University of Tirana
January 11, 2030 - January 1, 2014
BSc in Computer Engineering at Polytechnic University of Tirana
January 11, 2030 - January 1, 2011

Qualifications

AI-102 Designing and Implementing Microsoft Azure AI Solutions
January 11, 2030 - January 1, 2023

Industry Experience

Software & Internet, Professional Services, Computers & Electronics