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I am an experienced and self-motivated Customer Service Representative with over six years of customer service experience. I am passionate, organised, and approachable, always taking the initiative to excel in tasks. Holding certificates in hospitality, real estate, and an undergraduate certificate in Humanities. I am currently pursuing a Bachelor's degree at Macquarie University with a major in Public Relations and Social Media, to elevate my skills and knowledge in Marketing. My innate leadership qualities position me as a valuable asset for delivering exceptional customer experiences.…I am an experienced and self-motivated Customer Service Representative with over six years of customer service experience. I am passionate, organised, and approachable, always taking the initiative to excel in tasks. Holding certificates in hospitality, real estate, and an undergraduate certificate in Humanities. I am currently pursuing a Bachelor's degree at Macquarie University with a major in Public Relations and Social Media, to elevate my skills and knowledge in Marketing. My innate leadership qualities position me as a valuable asset for delivering exceptional customer experiences.

Priyasha Naidoo

Social Media Manager, Content Creator, Merchandiser, +2

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I am an experienced and self-motivated Customer Service Representative with over six years of customer service experience. I am passionate, organised, and approachable, always taking the initiative to excel in tasks. Holding certificates in hospitality, real estate, and an undergraduate certificate in Humanities. I am currently pursuing a Bachelor's degree at Macquarie University with a major in Public Relations and Social Media, to elevate my skills and knowledge in Marketing. My innate leadership qualities position me as a valuable asset for delivering exceptional customer experiences.…I am an experienced and self-motivated Customer Service Representative with over six years of customer service experience. I am passionate, organised, and approachable, always taking the initiative to excel in tasks. Holding certificates in hospitality, real estate, and an undergraduate certificate in Humanities. I am currently pursuing a Bachelor's degree at Macquarie University with a major in Public Relations and Social Media, to elevate my skills and knowledge in Marketing. My innate leadership qualities position me as a valuable asset for delivering exceptional customer experiences.

Available to hire

I am an experienced and self-motivated Customer Service Representative with over six years of customer service experience. I am passionate, organised, and approachable, always taking the initiative to excel in tasks. Holding certificates in hospitality, real estate, and an undergraduate certificate in Humanities.

I am currently pursuing a Bachelor’s degree at Macquarie University with a major in Public Relations and Social Media, to elevate my skills and knowledge in Marketing. My innate leadership qualities position me as a valuable asset for delivering exceptional customer experiences.

Skills

Experience Level

Expert

Expert

Expert

Expert

Language

English

Fluent

Work Experience

Membership Consultant/Receptionist at Anytime Fitness

January 1, 2023 - January 1, 2024

Acquired proficiency in Microsoft Office Applications; managed leads and conducted consultations with prospective members; demonstrated sales expertise by promoting and selling memberships, exceeding targets; ran and managed the gym's social media accounts for two locations, creating engaging content and scheduling posts to increase visibility and engagement; maintained cleanliness and organization of the gym; delivered exceptional customer service, addressing inquiries and concerns promptly; trained in sales strategies including profiling, sales development, and closing techniques.

Membership Consultant at Plus Fitness

January 1, 2024 - Present

Led membership consultations and sign-ups; delivered excellent customer service; assisted with social media content and engagement; helped achieve membership targets; trained in sales strategies.

Retail Sales Associate at JD Sports

January 1, 2020 - January 1, 2022

Delivered outstanding customer service; regularly restocked and organized store displays; assisted customers with sizing and product inquiries; successfully up-sold KPI products; maintained store standards.

Store Supervisor at Culture Kings

January 1, 2022 - January 1, 2023

Delivered outstanding customer service to enhance the shopping experience; maintained high standards for merchandise presentation; assisted customers with sizing and product inquiries; achieved KPI targets; collaborated effectively with team; stocked and managed inventory.

Retail Sales Associate at InSportL

January 1, 2022 - January 1, 2023

Assisted customers with sizing and product inquiries; delivered exceptional customer service; contributed to smooth store operations.