Available to hire
Hi, I’m Holly. I’m a reliable and adaptable team player with strong communication and customer service skills, and I pride myself on staying calm and organized under pressure.
In retail and youth education environments I’ve gained hands-on experience with stock control, order processing, cash handling, and leading teams. I’m passionate about delivering excellent service, collaborating on events and promotions, and using social media to support engagement and promotion.
Experience Level
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Work Experience
Customer Adviser/ Manager at Boots Retail, Basingstoke
August 1, 2021 - May 1, 2025Responsible for stock replenishment, deliveries and maintaining shop floor standards. Operated self-checkout and customer service tills, assisting customers across departments. Managed online order picking/packing with speed and accuracy using store systems and equipment. Trusted key holder, completing store opening/closing, alarm systems and cash handling. Sunday Manager - led the team, delegated tasks and resolved customer and staff issues professionally.
Class Assistant/ Runner at T PA - The Popstar Academy, Basingstoke
April 1, 2021 - PresentResponsible for admin duties and support in lessons. Manage registrations, maintain records for students and staff. Ensure children's safety when moving between classes and facilities. Handle music and microphone systems to ensure smooth, uninterrupted lessons. For shows and events - delegate ticket sales, cash handling, respond to parent queries, manage the children backstage for seamless stage transitions. Collaborate with the wider team on lighting, staging, logistics and event preparation. Note taking in meetings and assist with promotional, ticket and merchandise design. Manage social media - film content, developing ideas, editing, captions, hashtags etc.
Customer Advisor/ Manager at Boots Retail, Basingstoke
August 1, 2021 - May 1, 2025Stock replenishment, deliveries and maintaining shop floor standards. Operated self-checkout and customer service tills, assisting customers across departments. Managed online order picking/packing with speed and accuracy using store systems and equipment. Trusted key holder, completing store openings/closings, alarm systems and cash handling. Covered Sunday Manager-led shift, led the team, delegated tasks and resolved customer and staff issues professionally.
Class Assistant/Runner at The Popstar Academy, Basingstoke
April 1, 2021 - PresentResponsible for administrative duties and support in lessons. Manage registrations and maintain records for students and staff. Ensure children's safety when moving between classes and facilities. Handle music and microphone systems to ensure smooth, uninterrupted lessons. For shows and events, delegated ticket sales, cash handling, and responded to parent queries; managed children backstage for seamless stage transitions. Collaborated with the wider team on lighting, staging, logistics and event preparation. Note taking in meetings and assisted with promotional, ticket and merchandise design. Managed social media—filming content, developing ideas, editing, captions, hashtags, etc.
Class Assistant/ Runner at TPA - The Popstar Academy, Basingstoke
April 1, 2021 - PresentResponsible for admin duties and supporting lessons; managed registrations and maintained records for students and staff; ensured children's safety when moving between classes and facilities; handled music and microphone systems to ensure smooth, uninterrupted lessons; for shows and events - delegated ticket sales, cash handling, and managed the children’s backstage for seamless stage transitions; collaborated with wider team on lighting, staging, logistics and event preparation; note-taking in meetings and assisted with promotional material and merchandise design; managed social media - filming content, developing ideas, editing, captions, hashtags; general data entry and records management.
Customer Advisor/Manager at Boots Retail
August 1, 2021 - May 1, 2025Responsible for stock replenishment, deliveries and maintaining shop floor standards. Operated self-checkout and customer service tills, assisting customers across departments. Managed online order picking/packing with speed and accuracy using store systems and equipment. Trusted key holder, completing store opening/closing, alarm systems and cash handling. Covered Sunday Manager-led team, delegated tasks and resolved customer and staff issues professionally.
Class Assistant/ Runner at The Popstar Academy
April 1, 2021 - PresentResponsible for admin duties and support in lessons; managed registrations and maintained records for students and staff. Ensured children's safety moving between classes and facilities. Handled music and microphone systems to ensure smooth, uninterrupted lessons. For shows and events, supported ticket sales and cash handling; responded to parent queries; managed children backstage for seamless stage transitions. Collaborated with the wider team on lighting, staging, logistics and event preparation. Took notes in meetings and assisted with promotional, ticket and merchandise design. Managed social media - filming content, developing ideas, editing, captions, hashtags, etc.
Education
Diploma/College Programme in Film Studies, Fine Art and Music Performance at Peter Symonds College
January 1, 2019 - January 1, 2021A-Levels (Film Studies, Fine Art, Music Performance) at Peter Symonds College
January 1, 2019 - January 1, 2021 at Peter Symonds College
January 1, 2019 - January 1, 2021Diploma at Peter Symonds College
January 1, 2019 - January 1, 2021Qualifications
Industry Experience
Media & Entertainment, Retail, Professional Services, Education
Experience Level
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
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