I’m a communications and community engagement professional with about three years of experience working remotely with SaaS, fintech, and education-focused organizations. My work has focused on building and managing online communities, developing content strategies, and creating engagement campaigns that strengthen relationships and trust between organizations and their audiences.…

Dorcas Offiong

I’m a communications and community engagement professional with about three years of experience working remotely with SaaS, fintech, and education-focused organizations. My work has focused on building and managing online communities, developing content strategies, and creating engagement campaigns that strengthen relationships and trust between organizations and their audiences.…

Available to hire

I’m a communications and community engagement professional with about three years of experience working remotely with SaaS, fintech, and education-focused organizations. My work has focused on building and managing online communities, developing content strategies, and creating engagement campaigns that strengthen relationships and trust between organizations and their audiences.

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Language

English
Fluent

Work Experience

Social Media / Community Manager at EduTech Global
December 1, 2022 - May 1, 2025
Managed social media and online community for an EdTech platform. Executed community strategies, created engaging content calendars, and tracked engagement metrics using Meta Business Suite, CRM tools (Zoho/GoHighLevel), Google Workspace, Slack, and Trello. Built brand loyalty and coordinated cross-functional collaboration with marketing and customer support.
Digital Marketer at Expertnaire
February 1, 2022 - May 1, 2022
Sold digital and physical products; engaged customers for reviews; assisted onboarding to the platform and achieved cost savings in the first 31 days.
Customer Service at EduTech
June 1, 2022 - December 1, 2022
Handled customer inquiries and feedback; resolved complaints and issues; maintained and strengthened customer relationships.
Community Manager at Vestright
September 1, 2025 - January 1, 2026
Built and managed an engaged online community for a US-based company in a fully remote capacity. Developed and executed community strategies aligned with company goals; created engaging content; hosted virtual events; managed community platforms and gathered insights to support marketing and customer experience.

Education

Bachelor's in Business Administration at Ahmadu Bello University
January 1, 2021 - January 1, 2025

Qualifications

Add your qualifications or awards here.

Industry Experience

Education, Media & Entertainment, Software & Internet
    paper Blog

    I wrote a blog post about “Why Digital Fee Payment Systems Improved University Cashflow in 2025”