Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

I'm an IT professional with 4+ years of hands-on experience in RPA, AI-driven automation, and cloud-integrated solutions. I design and implement intelligent automation workflows, conversational AI systems, and scalable software solutions that improve operational efficiency and deliver measurable outcomes. I thrive in cross-functional environments and enjoy turning complex business needs into practical technical solutions. I excel at collaborating with stakeholders, translating requirements into scalable architectures, and leading automation initiatives from concept to deployment. I am passionate about leveraging AI to automate processes, driving business impact, and enabling teams to operate more effectively with modern automation tooling.…I'm an IT professional with 4+ years of hands-on experience in RPA, AI-driven automation, and cloud-integrated solutions. I design and implement intelligent automation workflows, conversational AI systems, and scalable software solutions that improve operational efficiency and deliver measurable outcomes. I thrive in cross-functional environments and enjoy turning complex business needs into practical technical solutions. I excel at collaborating with stakeholders, translating requirements into scalable architectures, and leading automation initiatives from concept to deployment. I am passionate about leveraging AI to automate processes, driving business impact, and enabling teams to operate more effectively with modern automation tooling.

Saiesh Guntha

Data Scientist, AI Engineer, Full Stack Developer, +2





I'm an IT professional with 4+ years of hands-on experience in RPA, AI-driven automation, and cloud-integrated solutions. I design and implement intelligent automation workflows, conversational AI systems, and scalable software solutions that improve operational efficiency and deliver measurable outcomes. I thrive in cross-functional environments and enjoy turning complex business needs into practical technical solutions. I excel at collaborating with stakeholders, translating requirements into scalable architectures, and leading automation initiatives from concept to deployment. I am passionate about leveraging AI to automate processes, driving business impact, and enabling teams to operate more effectively with modern automation tooling.…I'm an IT professional with 4+ years of hands-on experience in RPA, AI-driven automation, and cloud-integrated solutions. I design and implement intelligent automation workflows, conversational AI systems, and scalable software solutions that improve operational efficiency and deliver measurable outcomes. I thrive in cross-functional environments and enjoy turning complex business needs into practical technical solutions. I excel at collaborating with stakeholders, translating requirements into scalable architectures, and leading automation initiatives from concept to deployment. I am passionate about leveraging AI to automate processes, driving business impact, and enabling teams to operate more effectively with modern automation tooling.

Available to hire

I’m an IT professional with 4+ years of hands-on experience in RPA, AI-driven automation, and cloud-integrated solutions. I design and implement intelligent automation workflows, conversational AI systems, and scalable software solutions that improve operational efficiency and deliver measurable outcomes. I thrive in cross-functional environments and enjoy turning complex business needs into practical technical solutions.

I excel at collaborating with stakeholders, translating requirements into scalable architectures, and leading automation initiatives from concept to deployment. I am passionate about leveraging AI to automate processes, driving business impact, and enabling teams to operate more effectively with modern automation tooling.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Automation Engineer at Citi Bank (Contract)

April 1, 2025 - Present

Designed and implemented end-to-end RPA workflows using UIPath and Automation Anywhere, automating high-volume finance and operational tasks, reducing manual effort by 30%+ and increasing process accuracy. Developed and deployed CCAI-based IVR solutions with Dialogflow CX, handling 10,000+ customer queries per month, achieving 95% conversation context accuracy and improving self-service adoption. Built prompt engineering pipelines and AI-driven automation scripts, integrating Python, PyTorch, and cloud AI services (AWS & GCP) to enhance real-time decision-making and reduce errors by 20%. Automated MIS report generation, dashboards, and data validation, improving reporting efficiency and audit readiness while reducing manual errors by 25%. Collaborated with cross-functional teams to gather requirements, analyze workflows, and deploy scalable automation solutions; provided training and documentation for adoption by operations teams.

Project Engineer at Wipro

March 1, 2022 - February 29, 2024

Developed Dialogflow CX-based IVR systems for automated phone banking, enabling balance inquiries, account activation, bill payments, and complex interactions. Integrated speech recognition and NLP for context-aware conversations, reducing transfers to live agents by 40%. Acted as Business Analyst, gathering requirements, mapping workflows, and translating them into technical solutions. Collaborated with system architects on POC development and client demonstrations, influencing key architectural decisions. Implemented real-time backend integration with banking platforms to ensure accurate data access for IVR users. Automated MIS reporting for IVR performance metrics, improving efficiency and reducing manual effort by 40%. Provided training, documentation, and technical support to client teams, ensuring seamless adoption of automation solutions. Optimized IVR features based on client feedback, improving user experience and system reliability while maintaining banking compliance.

Automation Engineer at Tata Consultancy Services (TCS)

April 1, 2020 - February 28, 2022

Designed and implemented end-to-end RPA workflows using UIPath and Blue Prism, automating repetitive enterprise tasks and improving processing efficiency by 25%. Automated data extraction, transformation, and reporting into consolidated MIS dashboards, ensuring accuracy and timely delivery of operational insights. Defined and documented automation requirements and workflows, aligning with client business rules and compliance standards. Conducted testing, deployment, and maintenance of automation bots, ensuring high availability and minimal operational errors. Supported CRM and IVR automation projects, integrating backend APIs and databases for real-time data validation. Monitored automation performance metrics, implemented exception handling, logging, and error recovery, increasing bot reliability by 20%. Trained internal teams on automation tools, best practices, and workflow adoption, ensuring smooth knowledge transfer. Enhanced processes with Python scripting, workflow optimization,