Skills
Language
English
Advanced
Work Experience
Technology Associate at Staples Canada
November 1, 2018 - May 1, 2022Analyzed weekly store KPIs and metrics to identify technology service gaps, consistently exceeding individual sales targets by 5-10%. Used IBM AS400 software for inventory management. Simplified complex hardware/software specifications for non-technical customers to facilitate high-value purchasing decisions. Managed proprietary databases for service tracking, ensuring 100% accuracy in client data entry and service lifecycle logging. Executed systematic troubleshooting for diverse technical issues, applying an analytical framework to resolve hardware/software tickets weekly. Monitored local technology trends and stock turnover to provide feedback to management on high-demand inventory, supporting localized supply chain efficiency.
Data Analyst
July 1, 2025 - PresentCurrent role focusing on data analytics, AI & data analytics capabilities; work integrates Python, SQL, Power BI and Excel to derive insights and support decision-making.
Education
Certificate in Corporate Communications and Supply Chain Operations at George Brown College
August 2, 2023 - April 2, 2024Postgraduate Certification in AI and Data Analytics at SRM University, Chennai, India
January 11, 2030 - March 10, 2026PG Diploma in International Business Management at SRM University, Chennai, India
January 11, 2030 - March 10, 2026Diploma in Statistical Analysis and Data Visualization at Saskatchewan Polytechnic
August 2, 2024 - April 2, 2025Qualifications
Postgraduate Certification in AI and Data Analytics
January 11, 2030 - March 10, 2026PG Diploma in International Business Management
January 11, 2030 - March 10, 2026Industry Experience
Software & Internet, Education, Professional Services, Retail, Other
Skills
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