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I am a dynamic E-commerce & Operations Lead with extensive experience managing the full sales lifecycle, from product research to order fulfillment. I excel at optimizing operational efficiency through robust order tracking and data analysis, negotiating supplier contracts and pricing, and building strong supplier relationships. Bilingual in French and English, I thrive in remote settings and enjoy collaborating across platforms with suppliers, couriers, and marketplace teams to drive sales and profitability.…I am a dynamic E-commerce & Operations Lead with extensive experience managing the full sales lifecycle, from product research to order fulfillment. I excel at optimizing operational efficiency through robust order tracking and data analysis, negotiating supplier contracts and pricing, and building strong supplier relationships. Bilingual in French and English, I thrive in remote settings and enjoy collaborating across platforms with suppliers, couriers, and marketplace teams to drive sales and profitability.

Dominick Kalonji

Project Manager, Production Manager, Studio Manager, +4

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I am a dynamic E-commerce & Operations Lead with extensive experience managing the full sales lifecycle, from product research to order fulfillment. I excel at optimizing operational efficiency through robust order tracking and data analysis, negotiating supplier contracts and pricing, and building strong supplier relationships. Bilingual in French and English, I thrive in remote settings and enjoy collaborating across platforms with suppliers, couriers, and marketplace teams to drive sales and profitability.…I am a dynamic E-commerce & Operations Lead with extensive experience managing the full sales lifecycle, from product research to order fulfillment. I excel at optimizing operational efficiency through robust order tracking and data analysis, negotiating supplier contracts and pricing, and building strong supplier relationships. Bilingual in French and English, I thrive in remote settings and enjoy collaborating across platforms with suppliers, couriers, and marketplace teams to drive sales and profitability.

Available to hire

I am a dynamic E-commerce & Operations Lead with extensive experience managing the full sales lifecycle, from product research to order fulfillment.

I excel at optimizing operational efficiency through robust order tracking and data analysis, negotiating supplier contracts and pricing, and building strong supplier relationships. Bilingual in French and English, I thrive in remote settings and enjoy collaborating across platforms with suppliers, couriers, and marketplace teams to drive sales and profitability.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Beginner

Language

French

Fluent

English

Fluent

Work Experience

E-commerce & Operations Lead at Arplans Randburg

March 1, 2023 - Present

Spearheaded the full sales lifecycle, including product research, supplier negotiation, pricing strategy, and order fulfillment. Facilitated inbound opportunities and orchestrated collaboration with suppliers, couriers, and marketplace platforms. Enhanced operational efficiency by maintaining structured tracking of orders, inventory performance, and returns. Cultivated and maintained robust business relationships with local and international suppliers. Evaluated sales data and adjusted pricing and product strategies to optimize profitability.

Online Sales Supervisor at Wootech Crown Mines

March 1, 2021 - March 1, 2023

Supervised online sales operations, ensuring timely fulfillment, order processing, and customer satisfaction. Collaborated with logistics and suppliers to improve delivery times and service levels.

Online Sales Supervisor at Wotech Crown Mines

March 1, 2021 - March 1, 2023

Supervised online sales operations, overseeing sales processes, marketplace listings, and order fulfillment. Coordinated with couriers and customer service to ensure timely delivery and high customer satisfaction. Implemented improvements to listings and workflows to enhance online sales performance.