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I'm a friendly and adaptable customer experience professional with a background spanning hospitality, entertainment, and technical support. I focus on clear communication, staying calm under pressure, and creating positive experiences for guests and colleagues. Recently I began freelance voice-over work, blending creativity and performance with engaging, easy-to-understand delivery. I thrive in fast-paced environments and enjoy collaborating across disciplines—from writing to live performance and project coordination. I am bilingual in English and Spanish, and I’m passionate about helping brands connect with audiences through authentic voice, thoughtful service, and teamwork.…I'm a friendly and adaptable customer experience professional with a background spanning hospitality, entertainment, and technical support. I focus on clear communication, staying calm under pressure, and creating positive experiences for guests and colleagues. Recently I began freelance voice-over work, blending creativity and performance with engaging, easy-to-understand delivery. I thrive in fast-paced environments and enjoy collaborating across disciplines—from writing to live performance and project coordination. I am bilingual in English and Spanish, and I’m passionate about helping brands connect with audiences through authentic voice, thoughtful service, and teamwork.

Alvaro Gonzalo

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I'm a friendly and adaptable customer experience professional with a background spanning hospitality, entertainment, and technical support. I focus on clear communication, staying calm under pressure, and creating positive experiences for guests and colleagues. Recently I began freelance voice-over work, blending creativity and performance with engaging, easy-to-understand delivery. I thrive in fast-paced environments and enjoy collaborating across disciplines—from writing to live performance and project coordination. I am bilingual in English and Spanish, and I’m passionate about helping brands connect with audiences through authentic voice, thoughtful service, and teamwork.…I'm a friendly and adaptable customer experience professional with a background spanning hospitality, entertainment, and technical support. I focus on clear communication, staying calm under pressure, and creating positive experiences for guests and colleagues. Recently I began freelance voice-over work, blending creativity and performance with engaging, easy-to-understand delivery. I thrive in fast-paced environments and enjoy collaborating across disciplines—from writing to live performance and project coordination. I am bilingual in English and Spanish, and I’m passionate about helping brands connect with audiences through authentic voice, thoughtful service, and teamwork.

Available to hire

I’m a friendly and adaptable customer experience professional with a background spanning hospitality, entertainment, and technical support. I focus on clear communication, staying calm under pressure, and creating positive experiences for guests and colleagues. Recently I began freelance voice-over work, blending creativity and performance with engaging, easy-to-understand delivery.

I thrive in fast-paced environments and enjoy collaborating across disciplines—from writing to live performance and project coordination. I am bilingual in English and Spanish, and I’m passionate about helping brands connect with audiences through authentic voice, thoughtful service, and teamwork.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

Spanish; Castilian

Fluent

Work Experience

Voice Over Artist at Self-employed / Freelance

October 1, 2025 - Present

Provide freelance voice-over services for clients; script reading, narration, and performance work; collaborate with producers and studios; operate in remote environments.

Freelance Writer at Self-employed

November 1, 2024 - Present

Produce engaging written content tailored to client needs; thorough research; deliver polished, on-time work; adapt tone and style to match audiences and platforms.

Bartender / Server at Eagle Resort Golf Resort

June 1, 2024 - August 31, 2024

Prepared and served food and beverages with attention to detail and guest satisfaction; delivered top-notch service in a fast-paced seasonal resort setting; contributed to a positive and welcoming guest experience.

Outbound Call Representative at Berks Payment Solutions

November 1, 2023 - March 31, 2024

Conducted outbound calls to promote telecommunications products; assisted clients with renewals and upgrades; maintained organized call logs and follow-ups to ensure satisfaction.

Home Caregiver at Private Residence

September 1, 2022 - October 31, 2023

Provided full-time care and support for a family member with medical needs; managed medications, meals, and household duties with compassion and reliability.

Bartender at Zahir’s Lounge

August 1, 2019 - October 31, 2020

Opened and closed bar independently, handling cash and daily reconciliation; mixed and served cocktails, ensuring consistent quality and presentation; maintained inventory and cleanliness; supported a friendly guest atmosphere.

Actor / Singer / Dancer at Jubilation’s Dinner Theatre

March 1, 2019 - May 31, 2019

Starred in a lead role in a live adaptation of Footloose. Collaborated with cast and crew to deliver high-energy performances.

Manager at Creekside Pub & Brewery

February 1, 2018 - December 31, 2018

Oversaw bar and floor operations, including ordering, staff coordination, and VLT management. Balanced cash and inventory; ensured consistent quality service and teamwork.

Project Manager at Renew Disaster Cleanup and Restoration

September 1, 2016 - June 30, 2017

Managed cleanup and rebuild projects; coordinated with insurance companies. Supervised teams, controlled budgets, and ensured compliance with safety and code standards.

Actor / Dancer / Singer at Jubilation’s Dinner Theatre

January 1, 2016 - September 30, 2016

Performed lead roles in touring production (Pretty Woman adaptation). Represented the company professionally across multiple cities.

Bartender / Server at Rock Creek Tap & Grill / Silver’s Steakhouse

January 1, 2013 - December 31, 2015

Provided friendly, attentive bar and table service. Balanced cash and ensured guest satisfaction in busy, team-driven environments.

Lead Singer / Musician at Generation Band

January 1, 2006 - December 31, 2013

Performed internationally as lead vocalist and multi-instrumentalist. Handled PR and cultural liaison roles between venues and guests. Installed, tested, and maintained sound systems and performance gear.

Voice Over Artist (Freelance) at Self-Employed

October 1, 2025 - Present

Provide freelance voiceover services for commercials, narrations, and corporate projects. Collaborate with clients to deliver clear, engaging voice performances that align with brand voice and project goals.

Bartender at Zahir's Lounge

August 1, 2019 - October 1, 2020

Opened and closed bar independently, handled cash and daily reconciliation; mixed and served cocktails; maintained inventory and cleanliness; fostered a friendly guest atmosphere.

Actor / Singer / Dancer at Jubilation’s Dinner Theatre

January 1, 2016 - September 1, 2016

Performed lead roles in touring production (Pretty Woman adaptation); represented the company professionally across multiple cities.