Hi, I’m Brittany Planinac—an organized and proactive professional with a background in administrative support, customer service, and social media marketing. I thrive in fast-paced environments, excel at coordinating calendars and communications, and enjoy building positive relationships with colleagues and clients. I am eager to contribute to organizational goals and deliver meaningful results through strong teamwork and clear, friendly communication. I bring versatile skills across office administration, client relations, and marketing coordination. I am motivated to grow, take on new challenges, and help teams operate efficiently while maintaining a positive, collaborative workplace culture.

Brittany Planinac

Hi, I’m Brittany Planinac—an organized and proactive professional with a background in administrative support, customer service, and social media marketing. I thrive in fast-paced environments, excel at coordinating calendars and communications, and enjoy building positive relationships with colleagues and clients. I am eager to contribute to organizational goals and deliver meaningful results through strong teamwork and clear, friendly communication. I bring versatile skills across office administration, client relations, and marketing coordination. I am motivated to grow, take on new challenges, and help teams operate efficiently while maintaining a positive, collaborative workplace culture.

Available to hire

Hi, I’m Brittany Planinac—an organized and proactive professional with a background in administrative support, customer service, and social media marketing. I thrive in fast-paced environments, excel at coordinating calendars and communications, and enjoy building positive relationships with colleagues and clients. I am eager to contribute to organizational goals and deliver meaningful results through strong teamwork and clear, friendly communication.

I bring versatile skills across office administration, client relations, and marketing coordination. I am motivated to grow, take on new challenges, and help teams operate efficiently while maintaining a positive, collaborative workplace culture.

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Experience Level

Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Work Experience

Outsourcing Call Center Agent at Barrie, ON
June 1, 2025 - January 1, 2026
Logged customer interactions and payments; collaborated with team to develop strategies for improving collection efforts; engaged with customers via phone, email, and mail to recover overdue payments; negotiated payment plans/settlements.
IT Marketing Consultant (Remote / Seasonal) at Barrie, ON (Remote)
December 1, 2022 - June 1, 2023
Conducted market analysis to identify target audiences and trends; managed inbound leads to ensure seamless customer experiences; conducted surveys for feedback and kept up to date with current/upcoming trends.
Social Media Marketing / Blogger at Barrie, ON (Self-Managed / Client Projects)
September 1, 2021 - June 1, 2022
Aligned visual design and brand messaging across platform channels; leveraged various social media sites to promote services; authored, edited, and published monthly blog entries; monitored industry trends to maintain ongoing relevance.
Residential/Commercial Cleaner at CRC Cleaning Solutions
August 1, 2021 - January 1, 2022
Adapted to use various cleaning chemicals, tools, and machines; maintained professional demeanor with clients and families; followed safety protocols and cleanliness standards.
Administrative Assistant at Various Clients / Independent
August 1, 2019 - September 1, 2021
Primary point of contact during phone and in-person meetings; managed all business correspondence (calendar arrangements, staff schedules); collaborated with clients to determine budgets and requirements; developed timelines and floor plans using Microsoft programs; drafted memos, emails, and meeting transcripts.
Server at Moxie's Grill & Bar
June 1, 2019 - March 1, 2022
Cultivated relationships with guests, resulting in a high return rate to my section; managed large sections (20+ guests) and accommodated parties; identified dietary needs and upsold menu items in collaboration with kitchen staff.
Bartender at Fresh Events Design & Decor
January 1, 2019 - December 1, 2019
Served beverages to 200+ guests at high-stakes events; arranged tables and decor, replenished drinks, and served plated meals.
Lead Hostess at Moxie's Grill & Bar
May 1, 2018 - November 1, 2018
Maintained cleanliness and presentation of interior and exterior spaces; led hostess team during promotional nights; coordinated online reservations and seating; trained new hostesses on restaurant operations and policies.
Barista at Starbucks
January 1, 2017 - April 1, 2018
Memorized extensive menu; maintained cleanliness of workplace; provided exceptional customer service and handled cash transactions.
Customer Service Sales Associate at The Shoe Company
September 1, 2013 - September 1, 2016
Proficient in inventory control and security closing procedures; upsold products; managed cash and debit transactions; supported online ordering and in-store experiences.

Education

Paralegal Diploma at Georgian College / Humber College
January 11, 2030 - March 12, 2026
Bachelor of Arts in Justice, Political Philosophy and Law at McMaster University
September 1, 2016 - April 1, 2021

Qualifications

First Aid & CPR Certification
January 1, 2022 - March 12, 2026
WHMIS & Food Handlers Certification
January 1, 2019 - March 12, 2026
Online Meeting Tools Proficiency (Zoom, WebEx, Google Meet)
January 1, 2021 - March 12, 2026

Industry Experience

Travel & Hospitality, Retail, Professional Services, Media & Entertainment, Education

Experience Level

Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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