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I am a proactive virtual assistant and software-support professional who thrives on helping teams run smoothly. I provide remote customer support, manage inquiries, resolve issues, and maintain positive client relationships to keep operations efficient. I collaborate with developers to design, test, and implement software systems, ensure code quality and performance, and align solutions with user needs. I also support HR teams with administrative tasks, recruitment processes, employee records, and internal communications, while managing day-to-day tasks like calendar management and process automation.…I am a proactive virtual assistant and software-support professional who thrives on helping teams run smoothly. I provide remote customer support, manage inquiries, resolve issues, and maintain positive client relationships to keep operations efficient. I collaborate with developers to design, test, and implement software systems, ensure code quality and performance, and align solutions with user needs. I also support HR teams with administrative tasks, recruitment processes, employee records, and internal communications, while managing day-to-day tasks like calendar management and process automation.

Maila Cruz

Content Creator, Project Manager, Podcast Producer, +2

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I am a proactive virtual assistant and software-support professional who thrives on helping teams run smoothly. I provide remote customer support, manage inquiries, resolve issues, and maintain positive client relationships to keep operations efficient. I collaborate with developers to design, test, and implement software systems, ensure code quality and performance, and align solutions with user needs. I also support HR teams with administrative tasks, recruitment processes, employee records, and internal communications, while managing day-to-day tasks like calendar management and process automation.…I am a proactive virtual assistant and software-support professional who thrives on helping teams run smoothly. I provide remote customer support, manage inquiries, resolve issues, and maintain positive client relationships to keep operations efficient. I collaborate with developers to design, test, and implement software systems, ensure code quality and performance, and align solutions with user needs. I also support HR teams with administrative tasks, recruitment processes, employee records, and internal communications, while managing day-to-day tasks like calendar management and process automation.

Available to hire

I am a proactive virtual assistant and software-support professional who thrives on helping teams run smoothly. I provide remote customer support, manage inquiries, resolve issues, and maintain positive client relationships to keep operations efficient.

I collaborate with developers to design, test, and implement software systems, ensure code quality and performance, and align solutions with user needs. I also support HR teams with administrative tasks, recruitment processes, employee records, and internal communications, while managing day-to-day tasks like calendar management and process automation.

Skills

Experience Level

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Advanced

Work Experience

Software Engineer Manager at Accenture Inc.

October 1, 2022 - May 1, 2023

Collaborated with developers to design, test, and implement software systems. Ensured code quality, system performance, and alignment with user needs. Provided remote customer support by handling inquiries, resolving issues, and maintaining positive client relationships. Provided remote support to human resources teams by managing administrative tasks, recruitment processes, employee records, and internal communications.