Hello! I'm Joshua George Sagily, a Business Analyst with over two years of experience supporting financial operations and enterprise transformation initiatives through data-driven analysis, reporting, and process improvement. I have strong expertise in advanced Excel, SQL-based data analysis, KPI reporting, and cross-functional collaboration with finance, operations, and leadership teams. I translate operational and financial data into actionable insights that improve efficiency, reporting accuracy, and decision-making.

Joshua George Sagily

Hello! I'm Joshua George Sagily, a Business Analyst with over two years of experience supporting financial operations and enterprise transformation initiatives through data-driven analysis, reporting, and process improvement. I have strong expertise in advanced Excel, SQL-based data analysis, KPI reporting, and cross-functional collaboration with finance, operations, and leadership teams. I translate operational and financial data into actionable insights that improve efficiency, reporting accuracy, and decision-making.

Available to hire

Hello! I’m Joshua George Sagily, a Business Analyst with over two years of experience supporting financial operations and enterprise transformation initiatives through data-driven analysis, reporting, and process improvement.

I have strong expertise in advanced Excel, SQL-based data analysis, KPI reporting, and cross-functional collaboration with finance, operations, and leadership teams. I translate operational and financial data into actionable insights that improve efficiency, reporting accuracy, and decision-making.

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Work Experience

Business Analyst at Tata Consultancy Services (TCS)
August 1, 2023 - July 1, 2024
Led requirement elicitation workshops to translate client business needs into BRDs and FRDs for end-to-end digitization of large transformation programs in banking and insurance. Analyzed operational datasets using SQL and Excel to identify process bottlenecks and data inconsistencies, reducing manual reconciliation effort. Collaborated with cross-functional Agile teams to convert business requirements into user stories and acceptance criteria, improving sprint delivery predictability. Designed interactive Power BI dashboards to monitor KPIs such as turnaround time, defect leakage, and SLA adherence to support executive decision-making. Performed gap analyses and impact assessments to evaluate legacy-to-cloud migration requirements, minimizing post-deployment defects. Supported UAT planning and execution to achieve high test coverage and audit-ready documentation.
Business Analyst at PhonePe
July 1, 2022 - July 1, 2023
Gathered and prioritized product requirements to enhance UPI and wallet transaction flows, improving payment success rates for millions of end users and merchant partners. Analyzed large-scale transaction data using SQL to identify failure patterns across banks and PSPs, reducing payment drop-offs. Worked with product managers to define MVP scope and success metrics, accelerating feature release cycles. Created Tableau dashboards for transaction monitoring to enable real-time operational insights. Documented functional specifications and user journeys to streamline handoffs to engineering. Supported regulatory and compliance initiatives to align product flows with NPCI and RBI guidelines. Conducted UAT and production validation to ensure stable releases with high transaction accuracy. Collaborated with data and analytics teams to define tracking events and KPIs to measure product adoption.

Education

Masters in Financial Data Analytics at Ontario Tech University
September 1, 2024 - December 1, 2025

Qualifications

Add your qualifications or awards here.

Industry Experience

Financial Services, Professional Services, Software & Internet