I am Léanne Ganz, a German native who speaks French fluently and English professionally. I am detail-oriented and adaptable, with experience in business administration, customer service, and education. I excel at communication, organization, and process-driven work. I am currently seeking a remote role in customer support, customer operations, or client services to leverage my expertise. I am a capable multi-lingual professional with a hands-on approach to problem-solving and a track record of coordinating cross-functional teams, managing CRM systems, and delivering quality service in fast-paced environments.

Léanne Ganz

I am Léanne Ganz, a German native who speaks French fluently and English professionally. I am detail-oriented and adaptable, with experience in business administration, customer service, and education. I excel at communication, organization, and process-driven work. I am currently seeking a remote role in customer support, customer operations, or client services to leverage my expertise. I am a capable multi-lingual professional with a hands-on approach to problem-solving and a track record of coordinating cross-functional teams, managing CRM systems, and delivering quality service in fast-paced environments.

Available to hire

I am Léanne Ganz, a German native who speaks French fluently and English professionally. I am detail-oriented and adaptable, with experience in business administration, customer service, and education. I excel at communication, organization, and process-driven work. I am currently seeking a remote role in customer support, customer operations, or client services to leverage my expertise.

I am a capable multi-lingual professional with a hands-on approach to problem-solving and a track record of coordinating cross-functional teams, managing CRM systems, and delivering quality service in fast-paced environments.

See more

Language

German
Fluent
French
Fluent
English
Fluent
Spanish; Castilian
Intermediate

Work Experience

Customer Service Representative (Outbound & Back Office) at Residence Group AG
January 1, 2025 - Present
Remote role handling outbound and back-office customer communications, CRM management, documentation and follow-up; coordination with internal teams to ensure service quality.
Assistant Teacher at Viola Walter School Basel
January 1, 2024 - January 1, 2025
Supported teachers and students, assisted with lessons, and contributed to a positive learning environment for students with learning difficulties.

Education

Kaufmann EFZ (Commercial Clerk) at KV Basel
January 11, 2030 - March 16, 2026
Swiss Federal Diploma in Business Administration (BM1, Typ Wirtschaft) at Handelsschule KV Basel
January 11, 2030 - March 16, 2026

Qualifications

Kaufmann EFZ (Commercial Clerk)
January 11, 2030 - March 16, 2026
Swiss Federal Diploma in Business Administration (BM1, Typ Wirtschaft)
January 11, 2030 - March 16, 2026

Industry Experience

Education, Professional Services, Media & Entertainment, Software & Internet, Government