Available to hire
I am Léanne Ganz, a German native who speaks French fluently and English professionally. I am detail-oriented and adaptable, with experience in business administration, customer service, and education. I excel at communication, organization, and process-driven work. I am currently seeking a remote role in customer support, customer operations, or client services to leverage my expertise.
I am a capable multi-lingual professional with a hands-on approach to problem-solving and a track record of coordinating cross-functional teams, managing CRM systems, and delivering quality service in fast-paced environments.
Experience Level
Language
German
Fluent
French
Fluent
English
Fluent
Spanish; Castilian
Intermediate
Work Experience
Customer Service Representative (Outbound & Back Office) at Residence Group AG
January 1, 2025 - PresentRemote role handling outbound and back-office customer communications, CRM management, documentation and follow-up; coordination with internal teams to ensure service quality.
Assistant Teacher at Viola Walter School Basel
January 1, 2024 - January 1, 2025Supported teachers and students, assisted with lessons, and contributed to a positive learning environment for students with learning difficulties.
Education
Kaufmann EFZ (Commercial Clerk) at KV Basel
January 11, 2030 - March 16, 2026Swiss Federal Diploma in Business Administration (BM1, Typ Wirtschaft) at Handelsschule KV Basel
January 11, 2030 - March 16, 2026Qualifications
Kaufmann EFZ (Commercial Clerk)
January 11, 2030 - March 16, 2026Swiss Federal Diploma in Business Administration (BM1, Typ Wirtschaft)
January 11, 2030 - March 16, 2026Industry Experience
Education, Professional Services, Media & Entertainment, Software & Internet, Government
Experience Level
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