Hi, I’m Beau Larson. I’m a customer service and inside sales professional with 25+ years of experience supporting high-volume order processing, estimating, and cross-functional coordination. I’m passionate about turning inquiries into solutions, building lasting relationships, and delivering accurate, on-time results in fast-paced environments. Outside of core roles, I manage a public-facing portfolio through my YouTube channel EffectsPedalCentral. I enjoy mentoring teammates, adapting to new software and procedures, and maintaining a friendly, service-first approach to every customer interaction.…

Beau Larson

Hi, I’m Beau Larson. I’m a customer service and inside sales professional with 25+ years of experience supporting high-volume order processing, estimating, and cross-functional coordination. I’m passionate about turning inquiries into solutions, building lasting relationships, and delivering accurate, on-time results in fast-paced environments. Outside of core roles, I manage a public-facing portfolio through my YouTube channel EffectsPedalCentral. I enjoy mentoring teammates, adapting to new software and procedures, and maintaining a friendly, service-first approach to every customer interaction.…

Available to hire

Hi, I’m Beau Larson. I’m a customer service and inside sales professional with 25+ years of experience supporting high-volume order processing, estimating, and cross-functional coordination. I’m passionate about turning inquiries into solutions, building lasting relationships, and delivering accurate, on-time results in fast-paced environments.

Outside of core roles, I manage a public-facing portfolio through my YouTube channel EffectsPedalCentral. I enjoy mentoring teammates, adapting to new software and procedures, and maintaining a friendly, service-first approach to every customer interaction.

See more

Language

English
Fluent

Work Experience

Customer Service & Technical Support Specialist / Social Media Manager at Guitar Center / Musicians Friend / GuitarCenter.com
January 1, 2000 - January 1, 2025
Acted as the primary customer contact for sales and service inquiries, processing orders, quotes, and estimates via phone, email, live chat, and online systems in a fast-paced environment. Advised customers on product and service solutions to meet goals and budgets using a consultative, service-first approach. Maintained long-term customer relationships by resolving inquiries promptly and ensuring high satisfaction. Coordinated with internal departments (sales, technical support, logistics) and vendors to meet delivery schedules and special order requirements. Worked with third-party vendors and shipping partners to resolve fulfillment issues, manage backorders, and ensure accurate delivery. Demonstrated strong attention to detail when entering orders and documenting requests. Supported operational goals by meeting or exceeding KPIs (first-contact resolution, customer satisfaction). Trained and mentored new team members on systems, order workflows, and best practices.

Education

Diploma at Burley High School, Burley, ID
January 11, 2030 - January 1, 1995

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Media & Entertainment, Professional Services