Available to hire
I am Damjana Zorić, a results-driven IT and public administration professional based in Sarajevo with extensive experience coordinating e-government development and IT infrastructure. I have experience in digital transformation projects, drafted ICT policy and legal acts, and collaborated with ministries and institutions to deliver efficient digital public services. Also, I am junior Python developer with a great curiosity for AI.
With a background in political science and law, I bridge policy and technology to implement user-centered solutions. I’m passionate about open government, continuous learning, and contributing to international best practices in digital governance.
Experience Level
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Beginner
Beginner
Beginner
Beginner
Beginner
Beginner
Beginner
Beginner
Language
English
Fluent
German
Intermediate
Spanish; Castilian
Beginner
Work Experience
Head of IT Support Department at General Secretariat of the Government of the Federation of Bosnia and Herzegovina
January 1, 2023 - September 1, 2025Led IT infrastructure projects for the General Secretariat; Drafted legal acts and ICT proposals; Collaborated with institutions on development of digital services.
Head of Department for Coordination of e-Government Development at General Secretariat of the Government of the Federation of Bosnia and Herzegovina
July 1, 2020 - January 1, 2023Supported the development of e-services and digital transformation; Managed e-Government projects and infrastructure; Coordinated catalog of public services and digitalization of administrative procedures; Administered the e-Portal 'Paperless Sessions'; Contributed to drafting legal acts and ICT recommendations.
Senior Advisor for Government Session Preparation at General Secretariat of the Government of the Federation of Bosnia and Herzegovina
January 1, 2014 - July 1, 2020Administered the e-portal and prepared materials for sessions; Drafted conclusions and decisions; Monitored implementation; Cooperated with ministries, prepared reports and analyses.
Associate for Social Affairs at General Secretariat of the Government of the Federation of Bosnia and Herzegovina
June 1, 2008 - December 1, 2013Attended government sessions and drafted conclusions; Managed correspondence with ministries; Supported e-Government initiatives.
Intern at VGT Insurance
January 1, 2004 - December 31, 2005Internship in administrative and legal affairs; gained exposure to insurance operations and administrative processes.
Volunteer at Presidency of Bosnia and Herzegovina
January 1, 2006 - January 1, 2006Volunteer experience in public administration and legal affairs.
Intern at Government of the Federation of Bosnia and Herzegovina
January 1, 2006 - January 1, 2007Internship in public administration and legal affairs.
Education
Master of Political Science – Diplomacy at University of Sarajevo, Faculty of Political Science
January 11, 2030 - January 1, 2012Bachelor of Law at University of Sarajevo, Faculty of Law
January 11, 2030 - January 1, 2006Qualifications
Certified System Administrator
January 11, 2030 - March 17, 2026ECDL Certificate: Word, Excel, Access, PowerPoint, Internet
January 11, 2030 - March 17, 2026Certified Trainer for Legal Harmonization
January 11, 2030 - March 17, 2026Expert in Civil Service Selection
January 11, 2030 - March 17, 2026Secretary of the Commission for Selection and Appointment of Supervisory Board Members in State-Owned Enterprises
January 11, 2030 - March 17, 2026Government Representative in the Advisory Council of the Open Government Partnership (OGP)
January 1, 2017 - March 17, 2018Industry Experience
Government, Professional Services, Education, Software & Internet, Other
Experience Level
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Beginner
Beginner
Beginner
Beginner
Beginner
Beginner
Beginner
Beginner
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