I am a detail-oriented and adaptable IT professional with hands-on experience in full-stack development, systems analysis, and troubleshooting. I enjoy collaborating in agile teams and delivering solutions that align with business needs. Proficient in Java, C#, SQL, JavaScript, and React Native, I combine technical know-how with strong customer service and leadership to explain complex concepts to diverse stakeholders. Currently pursuing a BIT Diploma at RRC Polytechnic, I have completed projects including a mobile app with React Native, Supabase, FastAPI, and Prisma; I also have experience in IT support, restaurant operations, and leadership roles, which strengthen my problem-solving and communication skills in fast-paced environments.

Aiden Bergen

I am a detail-oriented and adaptable IT professional with hands-on experience in full-stack development, systems analysis, and troubleshooting. I enjoy collaborating in agile teams and delivering solutions that align with business needs. Proficient in Java, C#, SQL, JavaScript, and React Native, I combine technical know-how with strong customer service and leadership to explain complex concepts to diverse stakeholders. Currently pursuing a BIT Diploma at RRC Polytechnic, I have completed projects including a mobile app with React Native, Supabase, FastAPI, and Prisma; I also have experience in IT support, restaurant operations, and leadership roles, which strengthen my problem-solving and communication skills in fast-paced environments.

Available to hire

I am a detail-oriented and adaptable IT professional with hands-on experience in full-stack development, systems analysis, and troubleshooting. I enjoy collaborating in agile teams and delivering solutions that align with business needs. Proficient in Java, C#, SQL, JavaScript, and React Native, I combine technical know-how with strong customer service and leadership to explain complex concepts to diverse stakeholders.

Currently pursuing a BIT Diploma at RRC Polytechnic, I have completed projects including a mobile app with React Native, Supabase, FastAPI, and Prisma; I also have experience in IT support, restaurant operations, and leadership roles, which strengthen my problem-solving and communication skills in fast-paced environments.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Intermediate

Language

English
Fluent
French
Advanced

Work Experience

IT Support – Confidence in Learning Tutoring On-call
November 1, 2025 - Present
Resolved issues with website to ensure a good user experience; coordinated GoDaddy, Odoo, and TutorBird to function in sync.
Developer at RRC ACE Project Space – eleven59
August 1, 2024 - December 1, 2024
Collaborated in a 4-month agile project to deliver a mobile application using React Native, Supabase, FastAPI, and Prisma. Designed core features, ensured scalability and clean architecture. Applied industry practices in Git, sprint planning, and code reviews; provided leadership to team members.
Busser / Host / Head Host / Expo / Server at The Keg Steakhouse + Bar Southside
July 1, 2019 - Present
Supported front-of-house operations in a high-volume restaurant; promoted to leadership as Head Host; trained staff and resolved customer issues, improving workflow and communication.
Head Host at The Keg Steakhouse + Bar Southside
May 1, 2021 - January 1, 2025
Promoted from host to leadership role, managing front-of-house operations for a high-volume restaurant; trained and guided staff; resolving customer and team issues with professionalism.
Expediter at The Keg Steakhouse + Bar Southside
February 1, 2025 - March 1, 2025
Ensured food and plates were sent to correct locations and tables; coordinated with kitchen and service staff to maintain accuracy and timing.
Server at The Keg Steakhouse + Bar Southside
March 1, 2025 - Present
Server role continuing; ensuring guest satisfaction; maintaining product knowledge.
Assistant Coach at RDT Mini Soccer
January 1, 2017 - January 1, 2021
Provided instruction to groups of 20+ children; developed patience, adaptability, and motivational communication.

Education

Diploma at RRC Polytechnic
August 1, 2020 - December 1, 2024
High School Diploma at Vincent Massey Collegiate Highschool
September 1, 2015 - June 1, 2019

Qualifications

Cisco CCNA: Introduction to Networks (ITN) Certification
January 11, 2030 - March 17, 2026
Cisco CCNA: Switching, Routing, and Wireless Essentials (SRWE)
January 11, 2030 - March 17, 2026

Industry Experience

Software & Internet, Professional Services, Education, Travel & Hospitality, Media & Entertainment