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Hi, I’m Erin Hobbs-Hickman, a dedicated customer service and operations professional with over six years in fast-paced environments. I’m skilled in remote communication, scheduling, and team coordination, and I excel at managing tasks independently while maintaining high standards without direct supervision. I’m digitally confident and comfortable handling customer queries by phone and email, and I enjoy supporting teams to achieve operational targets. I bring strong self-motivation, clear communication, and solid organizational skills to every role and am ready to contribute to a high-performing team.…Hi, I’m Erin Hobbs-Hickman, a dedicated customer service and operations professional with over six years in fast-paced environments. I’m skilled in remote communication, scheduling, and team coordination, and I excel at managing tasks independently while maintaining high standards without direct supervision. I’m digitally confident and comfortable handling customer queries by phone and email, and I enjoy supporting teams to achieve operational targets. I bring strong self-motivation, clear communication, and solid organizational skills to every role and am ready to contribute to a high-performing team.

Erin Hobbs-Hickman

Project Manager, Production Manager, Production Coordinator, +2

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Hi, I’m Erin Hobbs-Hickman, a dedicated customer service and operations professional with over six years in fast-paced environments. I’m skilled in remote communication, scheduling, and team coordination, and I excel at managing tasks independently while maintaining high standards without direct supervision. I’m digitally confident and comfortable handling customer queries by phone and email, and I enjoy supporting teams to achieve operational targets. I bring strong self-motivation, clear communication, and solid organizational skills to every role and am ready to contribute to a high-performing team.…Hi, I’m Erin Hobbs-Hickman, a dedicated customer service and operations professional with over six years in fast-paced environments. I’m skilled in remote communication, scheduling, and team coordination, and I excel at managing tasks independently while maintaining high standards without direct supervision. I’m digitally confident and comfortable handling customer queries by phone and email, and I enjoy supporting teams to achieve operational targets. I bring strong self-motivation, clear communication, and solid organizational skills to every role and am ready to contribute to a high-performing team.

Available to hire

Hi, I’m Erin Hobbs-Hickman, a dedicated customer service and operations professional with over six years in fast-paced environments. I’m skilled in remote communication, scheduling, and team coordination, and I excel at managing tasks independently while maintaining high standards without direct supervision.

I’m digitally confident and comfortable handling customer queries by phone and email, and I enjoy supporting teams to achieve operational targets. I bring strong self-motivation, clear communication, and solid organizational skills to every role and am ready to contribute to a high-performing team.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Cricket Coach at Count CC

July 1, 2025 - Present

Plan and deliver structured cricket training sessions tailored to different skill levels; communicate clearly with players to support development, confidence, and teamwork; adapt coaching methods to meet individual and group needs; promote a positive, inclusive and supportive environment.

Business Owner at Hope-Tea

April 1, 2023 - September 30, 2023

Managed all aspects of business operations including administration, stock control, and supplier coordination; handled customer inquiries and orders while maintaining consistent service quality; organized scheduling, budgeting, and day-to-day planning; maintained records, compliance requirements, and inventory tracking; demonstrated strong problem-solving and time management skills.

Care Coordinator at Fairway Homecare

May 1, 2022 - December 31, 2022

Coordinated staff scheduling across multiple care settings using digital systems, ensuring full shift coverage; communicated with clients and staff via phone and email to manage bookings, resolve issues, and maintain service quality; managed multiple priorities independently in a high-pressure environment; maintained accurate records, schedules, and staff information; built strong professional relationships with clients and staff schedules effectively.