I am a results-driven project and communications professional with 5+ years of experience supporting cross-functional initiatives, IT operations, and content strategy in fast-paced environments. I excel at streamlining workflows, coordinating executive-level projects, and improving customer and team experiences. I am skilled in project scheduling, stakeholder communication, and performance reporting using tools like Airtable, Quip, Jira, and Google Workspace. I thrive on bridging creative and technical teams to deliver operational improvements, multi-media campaigns, and digital strategies that drive efficiency and engagement.

Curlene Chambers

I am a results-driven project and communications professional with 5+ years of experience supporting cross-functional initiatives, IT operations, and content strategy in fast-paced environments. I excel at streamlining workflows, coordinating executive-level projects, and improving customer and team experiences. I am skilled in project scheduling, stakeholder communication, and performance reporting using tools like Airtable, Quip, Jira, and Google Workspace. I thrive on bridging creative and technical teams to deliver operational improvements, multi-media campaigns, and digital strategies that drive efficiency and engagement.

Available to hire

I am a results-driven project and communications professional with 5+ years of experience supporting cross-functional initiatives, IT operations, and content strategy in fast-paced environments. I excel at streamlining workflows, coordinating executive-level projects, and improving customer and team experiences.

I am skilled in project scheduling, stakeholder communication, and performance reporting using tools like Airtable, Quip, Jira, and Google Workspace. I thrive on bridging creative and technical teams to deliver operational improvements, multi-media campaigns, and digital strategies that drive efficiency and engagement.

See more

Work Experience

Freelance Content Creator / Digital Marketing Specialist at Self-employed / Freelance
January 1, 2010 - Present
Develop and publish digital content across fashion & lifestyle platforms, driving measurable growth in impressions, engagement, and audience retention. Design and execute campaign strategies, including coverage of major events such as New York Fashion Week, to boost brand visibility and partnerships. Manage cross-platform analytics using Airtable and dashboards to optimize content performance and audience insights. Collaborate with brands and PR teams to coordinate campaigns, ensure timely deliverables, and align messaging with client goals. Leverage digital tools to enhance workflow management, reporting, and campaign tracking.
Technical Expert / Specialist - iOS Diagnostics & Repair at Apple Inc.
March 1, 2020 - Present
Deliver technical and operational support to customers, achieving over 95% satisfaction and top performance metrics. Lead and document training programs improving client communication, workflow efficiency, and intake documentation; boost team performance. Partner with cross-functional support and engineering teams to streamline repair processes, system upgrades, and trade-in programs. Maintain detailed records, analyze service data, and report findings to leadership to inform strategic decisions. Support onboarding and team development initiatives to improve internal communication and operational consistency.
Project Coordinator (contract) at Apple
June 1, 2024 - November 1, 2024
Coordinated operational and communications initiatives that enhanced team efficiency by 15%, improving project multitasking and service delivery times. Built and maintained Airtable databases to track onboarding, training, schedules, and workflow documentation. Facilitated project tracking and reporting using Quip and Jira, delivering clear executive summaries for decision-making. Coordinated logistics for internal and executive events, including Apple's Leadership Spotlight Series, driving engagement and team alignment. Managed scheduling, document control, and task tracking to ensure seamless collaboration between cross-functional teams.
Event Support Specialist at Apple - Worldwide Developers Conference
June 1, 2023 - June 1, 2023
Coordinated end-to-end logistics for a high-profile tech conference, including vendor coordination, scheduling, and access management. Maintained databases of industry contacts and post-event communications to strengthen brand and developer relationships. Supervised event staff and ensured compliance with Apple’s brand and service standards for over 5,000 attendees.
PR & Communications Specialist at Avant Collective
January 1, 2020 - April 1, 2020
Executed public relations campaigns for fashion and lifestyle clients, managing media outreach, influencer partnerships, and branded content initiatives. Coordinated content calendars, drafted press materials, and tracked campaign metrics using Google Suite. Strengthened client relationships by delivering consistent reporting and maintaining high campaign performance.
Assistant Manager at Skechers
September 1, 2019 - March 1, 2020
Supervised daily retail operations, team leadership, scheduling, and inventory management. Implemented programs improving employee engagement and sales alignment with brand standards. Acted as liaison between district management and front-line staff to ensure clear communication and goal alignment.

Education

Bachelor of Science, Corporate Communications at College of Staten Island, CUNY
January 11, 2030 - January 1, 2021
Associate of Science, Human Services at Borough of Manhattan Community College, CUNY
January 11, 2030 - June 1, 2018

Qualifications

Google Project Management Professional
January 1, 2024 - March 18, 2026
Google Foundations of Project Management
January 1, 2024 - March 18, 2026
Google Project Initiation: Starting a Successful Project
January 1, 2024 - March 18, 2026
Apple ACiT iOS Service Certification
January 1, 2020 - March 18, 2026
Apple Service Fundamentals Certification
January 1, 2020 - March 18, 2026

Industry Experience

Media & Entertainment, Retail, Professional Services