Available to hire
I am Keven Rodney, a customer service and printing operations professional with over 30 years of experience delivering reliable solutions in fast-paced environments. My strengths include building strong client relationships, supporting pre- and post-sales processes, and coordinating shipping and production to meet tight deadlines.
Outside of my printing career, I am actively involved in independent music writing, production and recording, with work featured in worldwide music libraries and commercial jingles. I enjoy translating creative ideas into practical outcomes and collaborating with teams to deliver high-quality results.
Skills
Experience Level
Expert
Expert
Language
English
Fluent
Work Experience
Shipping Co-ordinator at Gilmore Printing Services
October 1, 2019 - February 1, 2026Responsible for packing, wrapping and shipping local and across Canada. Responsible for receiving all materials and goods. Certified Member of the Joint Health & Safety Committee. Certified for Handling of Dangerous Materials. Fire Warden and Forklift Operator.
Salesfloor Department Manager at Walmart Supercentre
May 1, 2019 - October 1, 2019Co-ordinate the work activities of all salesfloor associates. Assign tasks and monitor work progress.
Production Co-ordinator at Lowe-Martin Company Inc.
September 1, 2017 - May 1, 2018Responsible for order input and completion to meet required deadlines. Liaison between sales and production. May 2019 – Oct 2019 role referenced; other duties include coordination between departments.
Customer Service Representative (CSR) at Allegra Printing
May 1, 2013 - August 1, 2017Managed a wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently. Routinely answered customer questions regarding products and pricing. Investigated and resolved inquiries and complaints in a timely and empathetic manner. Served as key holder; responsible for opening/closing. Coordinated Flexo and Digital Label orders (Wil-Mac Labels). Served as main liaison between customers, management and sales team. Purchasing, Deliveries and Bindery.
Production Manager & Operator at Mansfield & Rodney Printing
September 1, 1995 - May 1, 2013Responsible for order completion to meet required deadlines. Customer Service & Sales. Work Scheduling & Production Supervisor. Other duties included Estimating, Purchasing & Work Orders. Production assets included Cutter Operator, Folder Operator, Letterpress and Collator Operation, Saddle Stitching, Forklift Operator & all aspects of binding & deliveries. Responsible for Flexo and Digital Label orders (Wil-Mac Labels).
Education
Marketing course credits at Algonquin College
January 11, 2030 - March 20, 2026Certificate in Song Writing at Algonquin College
January 11, 2030 - March 20, 2026Certificate in Mixology at Algonquin College
January 11, 2030 - March 20, 2026Arts at Carleton University
January 11, 2030 - March 20, 2026Qualifications
Certified Member of Joint Health & Safety Committee
January 11, 2030 - March 20, 2026Certified for Handling of Dangerous Materials
January 11, 2030 - March 20, 2026Fire Warden
January 11, 2030 - March 20, 2026Forklift Operator
January 11, 2030 - March 20, 2026Industry Experience
Manufacturing, Professional Services, Retail, Media & Entertainment
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