Tour Guide (freelance) at Guydeez

Lead private, custom walking tours of Ottawa, highlighting parliamentary landmarks and entertainment destinations; provide historical context, answer questions, and ensure a safe, engaging experience for diverse groups.

Information Officer at Elections Canada

Welcoming voters, advising of voting locations, and providing general information about the voting process during an election period.

AI Trainer (freelance) at Outlier.ai/Scale Labs

Write, audio-record, test, and evaluate multimodal LLM AI; provide evaluation and guidance of contributors’ submissions; member of Oracle roster for outstanding contributions.

Senior Lead at Gap Inc., Old Navy Outlet

Led service team; oversaw daily operations and ensured customer service standards.

Research Interviewer at Elemental Data Collection

Outgoing calls to solicit data for public opinion studies for governmental and private-sector clients; collected and organized responses.

Customer Service Representative at City of Ottawa, OC Transpo-Para Transpo

Para Transpo bookings and OC Transpo information; handled feedback by phone and email.

PAC Recovery Specialist Fundraiser; Outreach Officer at New Democratic Party of Canada

Phone/email outreach and fundraising; restored regular donations from large donors.

Digital Communications Specialist at Canadian Fuels Association

Media listening (Meltwater), social-media management, copywriting, graphic design, advertising.

Freelance Journalist at Ottawa

Writing and communications; clients include Ottawa Business Journal, Ottawa Xpress, and Real Estate News Exchange.

Digital Communications Specialist at The Fraser Institute

Electronic media communication, emphasis on web video.

Online Editor at Rogers Media

Online copy editing, image editing, and writing across various properties including Maclean's, Canadian Business, Omni TV, and 680 News Toronto.