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Hi, I’m Tom Hindley, a high-impact Analytics Director with 15+ years’ experience turning data into commercial value for Tier 1 financial institutions. I specialise in data governance, analytics strategy, and scalable cloud architectures that empower executive decision-making at Board level. I’ve built and led Analytics Centres of Excellence, delivered multi-million pound revenue and RWA savings, and driven culture change to make data a core business capability. I’m passionate about simplifying complex data landscapes and delivering measurable outcomes for customers, colleagues, and regulators.…Hi, I’m Tom Hindley, a high-impact Analytics Director with 15+ years’ experience turning data into commercial value for Tier 1 financial institutions. I specialise in data governance, analytics strategy, and scalable cloud architectures that empower executive decision-making at Board level. I’ve built and led Analytics Centres of Excellence, delivered multi-million pound revenue and RWA savings, and driven culture change to make data a core business capability. I’m passionate about simplifying complex data landscapes and delivering measurable outcomes for customers, colleagues, and regulators.

Tom Hindley

Project Manager, Data Analyst, Data Visualizer

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Hi, I’m Tom Hindley, a high-impact Analytics Director with 15+ years’ experience turning data into commercial value for Tier 1 financial institutions. I specialise in data governance, analytics strategy, and scalable cloud architectures that empower executive decision-making at Board level. I’ve built and led Analytics Centres of Excellence, delivered multi-million pound revenue and RWA savings, and driven culture change to make data a core business capability. I’m passionate about simplifying complex data landscapes and delivering measurable outcomes for customers, colleagues, and regulators.…Hi, I’m Tom Hindley, a high-impact Analytics Director with 15+ years’ experience turning data into commercial value for Tier 1 financial institutions. I specialise in data governance, analytics strategy, and scalable cloud architectures that empower executive decision-making at Board level. I’ve built and led Analytics Centres of Excellence, delivered multi-million pound revenue and RWA savings, and driven culture change to make data a core business capability. I’m passionate about simplifying complex data landscapes and delivering measurable outcomes for customers, colleagues, and regulators.

Available to hire

Hi, I’m Tom Hindley, a high-impact Analytics Director with 15+ years’ experience turning data into commercial value for Tier 1 financial institutions. I specialise in data governance, analytics strategy, and scalable cloud architectures that empower executive decision-making at Board level.

I’ve built and led Analytics Centres of Excellence, delivered multi-million pound revenue and RWA savings, and driven culture change to make data a core business capability. I’m passionate about simplifying complex data landscapes and delivering measurable outcomes for customers, colleagues, and regulators.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Director, Head of C&IB Performance Analytics at Lloyds Banking Group plc

February 1, 2024 - Present

Executive lead for BI, Analytics and Performance Strategy for the £5bn C&IB division. Enterprise Analytics Strategy: built multi-year roadmap and established Analytics Centre of Excellence. Cloud & AI Modernization: deployed scalable GCP infrastructure and integrated Generative AI into core reporting and strategic planning. Commercial Value Creation: engineered propensity-to-buy insights generating £50m in incremental sales income. Operational Velocity: reduced executive decision cycles by 25% and manual reporting by 40%. Scale & Efficiency: 1,200 annual analyst-hour savings; 60% self-serve adoption.

Director, Head of Operational BI & Analytics at Lloyds Banking Group plc

January 1, 2020 - February 1, 2024

Led modernisation of operational reporting for 1,000+ users; secured £3m funding; directed reporting suite for Covid-19 lending; Regulatory Stewardship: Consumer Duty dashboard architecture for 65,000+ clients; 20% reduction in regulatory breaches; Process Transformation: automated 80% of manual reporting; centralised Customer Journey dashboard suite driving 15% improvement in customer satisfaction.

Performance Director, Delivery at Commercial Banking, Lloyds Banking Group

December 1, 2018 - January 1, 2020

Operational performance strategist for 3,000 colleagues; standardised KPIs; productivity analytics delivering £2m annual efficiency gains; resource optimization via quarterly demand planning; unified operational performance framework.

Performance Director, SME & Mid Corporates at Commercial Banking, Lloyds Banking Group

January 1, 2014 - December 1, 2018

Led performance strategy for £1.6bn income / £35bn assets; data-led capital efficiency initiatives delivering £2.5bn in RWA savings; launched MI platform reducing reporting cycle times by 35%; led migration for major re-segmentation of 30,000 clients.

Associate Director, GTB Performance Management at RBS Group plc

November 1, 2011 - January 1, 2014

Strategic support for Global Transaction Banking, focusing on transformation and operational scaling.

Business Manager, Transaction Banking at RBS Group plc

August 1, 2010 - November 1, 2011

Operational and commercial adviser to senior leadership; managed business planning and efficiency tracking.

Regional Finance Manager, UK Corporate Finance at RBS Group plc

January 1, 2008 - August 1, 2010

Led FP&A for regional corporate banking teams; strategic cost control and planning.

Decision Support Analyst, UK Business Banking at RBS Group plc

August 1, 2006 - December 1, 2007

Provided commercial financial insights to optimize SME banking operations.