I'm Evan Phyo, a dynamic Digital Content Creator and AI Operations professional with a strong background in platform safety and content quality at global technology leaders, including ByteDance and Accenture. I'm experienced in enforcing Trust & Safety policies, auditing high-volume content, and leading calibration sessions to ensure brand integrity. I'm an AWS Certified AI Practitioner with hands-on expertise in LLM evaluation and AI-driven workflow optimization. I'm currently leveraging these analytical and technical skills to produce engaging, social-first video content and visual storytelling that drives audience interaction and brand growth.

Evan Phyo

I'm Evan Phyo, a dynamic Digital Content Creator and AI Operations professional with a strong background in platform safety and content quality at global technology leaders, including ByteDance and Accenture. I'm experienced in enforcing Trust & Safety policies, auditing high-volume content, and leading calibration sessions to ensure brand integrity. I'm an AWS Certified AI Practitioner with hands-on expertise in LLM evaluation and AI-driven workflow optimization. I'm currently leveraging these analytical and technical skills to produce engaging, social-first video content and visual storytelling that drives audience interaction and brand growth.

Available to hire

I’m Evan Phyo, a dynamic Digital Content Creator and AI Operations professional with a strong background in platform safety and content quality at global technology leaders, including ByteDance and Accenture.

I’m experienced in enforcing Trust & Safety policies, auditing high-volume content, and leading calibration sessions to ensure brand integrity. I’m an AWS Certified AI Practitioner with hands-on expertise in LLM evaluation and AI-driven workflow optimization. I’m currently leveraging these analytical and technical skills to produce engaging, social-first video content and visual storytelling that drives audience interaction and brand growth.

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Language

English
Fluent

Work Experience

Freelance Digital Content Creator at Spawell - Maxol
February 1, 2026 - Present
Plan, film, and edit high-engagement Reels and TikToks focusing on product storytelling and brand personality. Manage the entire workflow from hook creation and on-site shooting to advanced editing and sound design using mobile and desktop suites. Capture and edit lifestyle photography for daily social media updates and promotional materials. Drive digital growth by analyzing social media trends and utilizing AI-driven tools for content optimization and captions.
AI Trainer / Quality Analyst at ByteDance, Malaysia
January 1, 2021 - July 1, 2025
Audited high-volume content queues to ensure policy accuracy and Trust & Safety compliance. Evaluated LLM prompts and model responses against internal AI safety and quality standards. Led ground truth (GT) and BPO calibration sessions with corrective action plans. Produced KPI and performance reports using SQL, DataPower, and TCS tools. Delivered policy cascades and training sessions. Supported ML training datasets and accuracy improvements. Onboarded new hires and managed sensitive workflows.
Quality Analyst at Accenture, Malaysia
December 1, 2019 - December 1, 2020
Managed quality metrics and calibration cycles. Liaised with clients on escalated cases. Delivered RCA documentation and reports. Coordinated cross-market quality reviews. Supported AI-driven workflow enhancements.
Dispute Resolution Specialist at Resolution Master
July 1, 2019 - November 1, 2019
Managed end-to-end dispute resolution. Reduced reviewer ambiguity through insights. Conducted deep-dive error analyses.
Data Analyst (POC)
May 1, 2016 - September 1, 2018
Monitored KPIs and dashboards. Analyzed trends and escalation patterns. Built datasets for early AI moderation models. Standardised reporting templates.

Education

Add your educational history here.

Qualifications

AWS Certified AI Practitioner
January 11, 2030 - March 24, 2026
Bachelor of Engineering (Electrical Power)
January 11, 2030 - March 24, 2026
Bachelor of Technology (Electrical Power)
January 11, 2030 - March 24, 2026
AGTI Diploma in Electrical Power Engineering
January 11, 2030 - March 24, 2026
AWS Certified AI Practitioner
January 11, 2030 - March 24, 2026

Industry Experience

Media & Entertainment, Software & Internet, Professional Services, Other