Language
Arabic
Fluent
French
Advanced
English
Advanced
Work Experience
Health Manager at Henner Group
November 1, 2025 - December 1, 2025Managed health insurance matters including bene claims and sick leave benefits, ensured compliance with medical prescriptions and contracts; handled administrative and file management; supervised daily healthcare center operations; contributed to health policy implementation and crisis management; responded to member inquiries and exceptional medical cases with physicians and insurers.
Sales Assistant at Canadian Center for Virtual Agent Services - CC SAV
February 1, 2025 - September 1, 2025Processed order and returns, coordinated invoicing, communicated with representatives, monitored inventory movements, prepared price quotes, negotiated discounts for large orders, and closed purchase orders; handled B2B interface on the web platform.
Intern - Business Analyst at BI-GEEK
April 1, 2023 - August 1, 2023Led a Python-based project to analyze interest in Formula 1 and predict sentiment of comments from social media to build a data-driven base for insights.
Intern - Recruitment Analytics at Flawless Solutions
June 1, 2022 - August 1, 2022Created a dashboard to monitor recruitment: visualizing applications, hires, and intern hiring rates to inform policy decisions.
Purchasing Service Assistant (Intern) at COTUP AP
June 1, 2020 - August 1, 2020Invoice tracking, supplier contacts, inventory management, reconciliation statements, and cost analysis for imported items; documenting unpaid and late payments.
Auditing Intern at CNH - Nour el Houda Accounting Firm
October 1, 2019 - February 1, 2020Conducted inventory and stock controls; participated in audits at Ksar Saïd racecourse and at the Tunis Emirates Bank (BTE) headquarters.
Freight Service Intern at Tunisair Freight
January 1, 2019 - February 1, 2019Familiarized with logistics workflows and tracking processes within freight operations.
Insurance Claims and Risk Management Intern at Tunisian Navigation Company
June 1, 2018 - July 1, 2018Investigated, analyzed, and settled insurance claims and supported risk management activities.
Education
Bachelor in International Business at Esprit School of Business
September 1, 2021 - August 1, 2023Associate Degree in International Trade at Lasalle College Montplaisir
September 1, 2020 - August 1, 2021High School Diploma in Economics and Management at Pères Blancs High School, Menzah 4
September 1, 2013 - June 1, 2017Qualifications
Intuit QuickBooks Canada Certification
April 1, 2025 - March 24, 2026365 Data Science Certification
November 1, 2022 - March 24, 2026Disaster Ready Certification
September 1, 2025 - March 24, 2026Foundations of Digital Marketing
December 1, 2022 - March 24, 2026Applications of AI for Anomaly Detection
January 1, 2023 - March 24, 2026NVIDIA Transformer-Based NLP Applications
January 1, 2023 - March 24, 2026Industry Experience
Education, Media & Entertainment, Software & Internet, Professional Services, Retail
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