Available to hire
Hi, I’m Daniel Myles, a results-driven Full Stack Engineer and GIS Specialist with 15+ years of experience architecting enterprise geospatial solutions. I’ve built and managed mission-critical systems used by 20+ organizations, delivering uptime around 99.7% and handling 20,000+ survey records.
I excel in full‑stack development, spatial database administration, and IT infrastructure. I collaborate across teams to deliver robust GIS applications, optimize performance, and automate workflows that save time and reduce costs for municipalities and clients.
Skills
Experience Level
Expert
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Language
English
Fluent
Work Experience
Full Stack Engineer / GIS Manager & Specialist / IT Specialist at Edwards & Associates Ltd
November 1, 2008 - PresentLed the development and ongoing management of mission-critical GIS applications used by surveying and municipal professionals. Oversaw enterprise IT infrastructure, database administration, and custom software development. Rebuilt LandGazette to process 20+ GB of spatial data, reducing page load times by 90% and boosting user satisfaction by 95%. Engineered a municipal asset GIS system tracking 15,000+ assets valued at $50M across 10 municipalities, securing a $500k pilot project. Created a PSAB application managing $75M+ in municipal assets, streamlining audit preparation by 40%.
IT Help Desk Associate at Sutherland Global Services
September 1, 2020 - January 1, 2025Provided tier 1 and 2 technical support for enterprise clients across hardware, software, and network issues. Resolved 30–40 tickets daily with 92% first-call resolution and maintained a 4.8/5.0 customer satisfaction over 20,000 interactions. Standardized troubleshooting procedures to reduce average resolution time by 25%.
IT Specialist at Kelly Services (Canada) Ltd
October 1, 2008 - November 1, 2008Led technology deployment for Canada Post rural network modernization; installed and configured 40+ computer systems across 20+ retail outlets with 100% client satisfaction; trained 50+ staff on new systems; coordinated logistics over a 200 km radius.
IT Support Specialist at Husky Energy
May 1, 2005 - December 1, 2007Provided IT support for 400+ employees across multiple locations, including offshore facilities. Managed 350+ endpoints with 98% uptime; 24/7 on-call availability for offshore emergencies; asset inventory valued at $500K+ with a 60% reduction in equipment loss through improved tracking.
Education
Programmer Analyst Diploma (Business) at College of the North Atlantic – St. John's, NL
January 1, 2004 - January 1, 2007Computer Programming Diploma at Academy Canada – St. John's, NL
January 1, 1991 - January 1, 2001Qualifications
Industry Experience
Software & Internet, Professional Services, Government, Education
Skills
Experience Level
Expert
Expert
Expert
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