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I'm Brock D. Gleeson, a hospitality and spa executive with over 20 years of experience elevating guest experiences across luxury resorts, spas, F&B, and high-profile events. I build and mentor high-performing teams, design strategic operations, and drive revenue growth while maintaining a relentless focus on service excellence. From spa management in Jackson, WY to rooftop venues in Nashville and event production nationwide, I blend operational rigor with creative problem-solving to deliver seamless, memorable experiences. I’m passionate about wellness programming, guest loyalty, and turning complex operations into scalable, repeatable processes.…I'm Brock D. Gleeson, a hospitality and spa executive with over 20 years of experience elevating guest experiences across luxury resorts, spas, F&B, and high-profile events. I build and mentor high-performing teams, design strategic operations, and drive revenue growth while maintaining a relentless focus on service excellence. From spa management in Jackson, WY to rooftop venues in Nashville and event production nationwide, I blend operational rigor with creative problem-solving to deliver seamless, memorable experiences. I’m passionate about wellness programming, guest loyalty, and turning complex operations into scalable, repeatable processes.

Brock D. Gleeson

Sound Engineer, Photographer, Video Editor, +2

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I'm Brock D. Gleeson, a hospitality and spa executive with over 20 years of experience elevating guest experiences across luxury resorts, spas, F&B, and high-profile events. I build and mentor high-performing teams, design strategic operations, and drive revenue growth while maintaining a relentless focus on service excellence. From spa management in Jackson, WY to rooftop venues in Nashville and event production nationwide, I blend operational rigor with creative problem-solving to deliver seamless, memorable experiences. I’m passionate about wellness programming, guest loyalty, and turning complex operations into scalable, repeatable processes.…I'm Brock D. Gleeson, a hospitality and spa executive with over 20 years of experience elevating guest experiences across luxury resorts, spas, F&B, and high-profile events. I build and mentor high-performing teams, design strategic operations, and drive revenue growth while maintaining a relentless focus on service excellence. From spa management in Jackson, WY to rooftop venues in Nashville and event production nationwide, I blend operational rigor with creative problem-solving to deliver seamless, memorable experiences. I’m passionate about wellness programming, guest loyalty, and turning complex operations into scalable, repeatable processes.

Available to hire

I’m Brock D. Gleeson, a hospitality and spa executive with over 20 years of experience elevating guest experiences across luxury resorts, spas, F&B, and high-profile events. I build and mentor high-performing teams, design strategic operations, and drive revenue growth while maintaining a relentless focus on service excellence.

From spa management in Jackson, WY to rooftop venues in Nashville and event production nationwide, I blend operational rigor with creative problem-solving to deliver seamless, memorable experiences. I’m passionate about wellness programming, guest loyalty, and turning complex operations into scalable, repeatable processes.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Work Experience

Spa Manager & Co-Owner at Spa at the Rustic & Lodge

January 1, 2018 - January 1, 2025

Oversaw daily operations of two resort spas, including staff leadership and budgeting; Developed marketing strategies and promotional campaigns to increase clientele; Directed all facility maintenance and client satisfaction initiatives.

General Manager at Denim Rooftop Bar The Joseph, a Luxury Collection Hotel

January 1, 2022 - January 1, 2022

Oversaw all aspects of operations for the rooftop restaurant, bar, and pool lounge in a Forbes Four-Star property; Led full-cycle staffing: hiring, training, scheduling, and performance development for FOH and BOH teams; Directed beverage strategy, including premium spirits buying, seasonal cocktail design, and cost control; Spearheaded integration of Forbes Travel Guide service standards, elevating guest satisfaction and team performance; Collaborated cross-departmentally with culinary, events, and hotel operations to ensure seamless luxury experiences.

Food & Beverage Director at Basin Harbor Resort

January 1, 2020 - January 1, 2020

Directed F&B operations, ensuring exceptional service for transient guests and events; Managed budgets, staffing, reporting, and creative collaboration with executive chef; Recognized by ownership for excellence in service, presentation, and training.

Events Director (Contract) at Ascendant Capital

January 1, 2018 - January 1, 2018

Developed a company-wide events handbook covering processes, budgeting, and logistics; Planned and executed high-profile events nationwide under tight timelines.

Assistant Food & Beverage Director at Lake Austin Spa Resort

January 1, 2016 - January 1, 2016

Led day-to-day operations of multiple F&B outlets and collaborated with culinary team; Managed inventory, service training, and guest satisfaction initiatives.

Director of Banquets - Lead Bartender at Four Seasons Resort

January 1, 2011 - January 1, 2017

Managed banquet operations and staff of up to 50, ensuring 5-star service for all events; Maintained top guest satisfaction scores and oversaw scheduling, payroll, budgeting; Provided strategic leadership, problem solving, and team motivation.

Sound Engineer (Freelance / Contract) at Various Artists, Venues & Events

January 1, 2010 - Present

Engineered live sound for concerts, private events, and festivals, ensuring high-fidelity audio in diverse indoor and outdoor settings; Mixed front-of-house and monitor sound for artists across genres; Collaborated with musicians, stage crews, and event planners to meet tight technical and creative demands; Maintained and configured analog and digital systems for stage, recording, and playback; Supported venue acoustics planning, load-in/load-out, and real-time troubleshooting for seamless performances; Noted for reliability, discretion, and delivering professional-quality audio under pressure.

Superintendent & Co-Owner at BDG Directional Drilling

January 1, 2003 - January 1, 2011

Managed a 15-person crew, full hiring and termination authority; Led project evaluation, bidding, contract negotiation, and equipment acquisition.

General Manager at Denim Rooftop Bar, The Joseph, a Luxury Collection Hotel

January 1, 2022 - January 1, 2022

Oversaw all aspects of operations for the rooftop restaurant, bar, and pool lounge in a Forbes Four-Star property. Led full-cycle staffing: hiring, training, scheduling, and performance development for FOH and BOH teams. Directed beverage strategy, including premium spirits buying, seasonal cocktail design, and cost control. Spearheaded the integration of Forbes Travel Guide service standards, elevating guest satisfaction and team performance. Collaborated cross-departmentally with culinary, events, and hotel operations to ensure seamless luxury experiences.