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Beatriz Monset

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Hi, I’m Beatriz Monset, a digital marketing professional based on the Gold Coast who enjoys creating engaging social media content, supporting email marketing, and helping businesses turn interest into real customer…

About

Hi, I’m Beatriz Monset, a digital marketing professional based on the Gold Coast who enjoys creating engaging social media content, supporting email marketing, and helping businesses turn interest into real customer relationships. I bring hands-on campaign coordination experience along with a strong retail and customer-focused background, where I’ve supported promotional activity and analysed product performance to improve visibility and sales.

I’m especially motivated by work that combines creativity and structure—planning content that matches brand identity, handling customer enquiries with care, and collaborating with business owners to develop promotional ideas that drive lead generation and loyalty. Alongside my marketing experience, I’ve built customer service strengths through hospitality roles, and I’m comfortable working independently across multiple priorities while staying organised and proactive.

  • 10 years' experience
  • Joined March 2026

Industry experience

  • Travel & Hospitality
  • Retail
  • Professional Services
  • Media & Entertainment
  • Education

Work experience· 6 roles

Marketing Assistant · Spanish Paellaman & Spanish DeliJan 2024 – Present · 2 yrs 11 mos

Assist in planning and coordination of marketing campaigns to increase brand visibility and lead generation for B2C; support client communication and retention; content creation across social media; assisted in email marketing campaigns (Mailchimp and Newsletters).

Café & Deli Manager · Barbosa Fine FoodJan 2020 – Jan 2025 · 5 yrs 1 mo

Coordinate social media presence and in-store promotional activities; oversee a team; analyze sales trends and product performance to optimize stock and promotional focus; lead visual merchandising; manage supplier relationships and deliveries; resolve customer feedback professionally.

Guest Services Assistant · Hayman Island ResortJan 2019 – Jan 2020 · 1 yr 1 mo

Delivered premium guest experiences within a luxury hospitality environment; collaborated with cross-functional teams to maintain brand standards; supported high-end guest events requiring detailed coordination.

Receptionist · Ágora Hostel BCNJan 2017 – Jan 2018 · 1 yr 1 mo
Event Hostess · Wilo AzafatasJan 2017 – Jan 2019 · 2 yrs 1 mo
Travel Sales Intern · Atlanta ViajesJan 2015 – Jan 2016 · 1 yr 1 mo

Education· 20

Digital Marketing Program · The PowerMBA2024 – 2025
Sales Program · The PowerMBA2024 – 2025
Bachelor’s Degree in Tourism & Hotel Management · University of Barcelona (CETT)2014 – 2019
Advanced English Communication for Tourism Industry · University of Barcelona (CETT)2014 – 2018

Certifications and awards· 9

Digital Marketing Program2024 – 2025
Sales Program2024 – 2025
Digital Marketing Program (PowerMBA)2024 – 2025
Sales Program (PowerMBA)2024 – 2025

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